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Changing Email Server Settings for Mail on macOS

Solution

Use the following steps to update Mail on macOS to secure port settings for sending your Cox Email.


For more help using Apple Mail, visit Apple Support.

1

To open Mail, open the Applications folder, then click Mail.


Note: You can also click the Mail icon from the Dock at the bottom of your screen.

2

Click Mail, then click Preferences.

image of Preferences

3

Complete the following steps to locate the server settings.

  1. Click on the Accounts tab, then select your Cox Email account.
  2. Click Server Settings.
4

In the Outgoing Mail Server (SMTP) section, update the following information.

  1. In the User Name field, enter the first part of your Cox Email address, excluding @cox.net.
  2. In the Password field, enter your Cox Email password.
  3. In the Host Name field, enter smtp.cox.net:465.

image of the server settings tab with selections highlighted

5

Close the Accounts window to return to your inbox.

Notes:

  • If Cox Email will not send after updating the outgoing server settings, then reset your password at www.cox.com/password and update the password in your email client and all related applications.
  • Cox recommends using the latest software version of third-party email clients. If your email client is an older version, we recommend you update the software to the latest version to ensure the most secure experience. If you need assistance updating your email client, then contact the manufacturer.
  • To validate all other settings, refer to Email Server Settings.

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