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Changing EasyPay Method of Payment on Cox.com

Solution

Complete the following steps to change your method of payment for EasyPay.

1

From the Cox.com homepage, click Sign In My Account.

2

Enter your User ID and Password.
 

Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.

3

Under the Billing section, click Change next to Automatic payments.
 

Image of My Account, Make a payment link

4

From the Payment Options window, click the Change EasyPay payment method link.
 

Image of the Payment Options section on Cox.com highlighting the Change Easypay payment method link

5

In the How would you like to Pay? section, click Add Payment Method.
 

Image of EasyPay set up on Cox.com highlighting Add a new payment option

6

On the Add a new payment method window, select the payment method type you are adding.
 

If adding a... Then...
Checking or savings account
  1. Select Checking or Savings and complete the following fields.
    • Name on Account
    • Routing Number
    • Account Number
    • Re-enter Account Number
  2. In the Account Type drop-down, select the type of account being added.
  3. Click Add Payment Method.

    Result: The Review your EasyPay enrollment page displays.

Credit or debit card
  1. Select Credit or Debit card and complete the following fields:
    • Name on card
    • Card Number
    • CVV - the three or four-digit security code on card
    • Zip Code - the five-digit billing zip code for the credit/debit card billing address
  2. In the Month and Year drop-down boxes, select the expiration date of the card being added.
  3. Click Add Payment Method.

    Result: The Review your EasyPay enrollment page displays.

7

The Review your EasyPay enrollment page shows the details of your account and payment method.

  1. Review the details.
  2. Click the I have read and agree to the EasyPay and One Time Payment Terms of Service checkbox.
  3. Click Enroll in EasyPay.

Image of EasyPay enrollment review page on Cox.com highlighting the Enroll in Easypay button
 

Note: A confirmation page displays indicating the enrollment was successful. You will receive an email confirmation of your enrollment in EasyPay.

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