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Canceling EasyPay on Cox.com

Solution

Complete the following steps to cancel the scheduled EasyPay automatic payments from your account.

1

From the Cox.com homepage, click Sign In My Account.

2

Enter your User ID and Password.
 

Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.

3

Under the Billing section, click Change next to Automatic payments.
 

Image of My Account, Make a payment link

4

From the Payment Options window, click the Cancel EasyPay automatic payments link.
 

Image of the Payment Options section on Cox.com highlighting the Cancel EasyPay automatic payments link

5

On the Are you sure you want to cancel EasyPay? pop-up window, click Confirm.
 

Image of the Cancel EasyPay Confirmation pop-up highlighting the Confirm link

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