Policies and guidelines support articles
Policies and guidelines support articles
Learn more and get answers to questions about your Cox policies and guidelines.
Learn how to use the save and find cart options when ordering Cox services online.
Learn how to view, cancel, or reschedule your service appointment using the Cox app.
Learn about the suite of technical support offerings Cox Complete Care provides.
Method of Payment Restriction Removal - Bank Letter Requirements
Method of Payment Restriction Removal - Bank Letter Requirements
Learn about the requirements to remove a token restriction.
Learn how Cox is actively working to improve the energy efficiency of our video receivers.
Learn to use Service Appointments to help cancel a scheduled appointment in the Cox app.
Learn more about ID Scan, a feature that helps keep your Cox account information secure.
Get help using Cox Text Messages and Alerts.
View details about disconnecting or canceling service including what happens with your bill, how to return your equipment, backing up Cox Email conten...
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Learn how you can assume a telephone number or the equipment of a deceased or disconnecting Cox Account Holder.
Keeping Your Cox Mobile or Cox Voice Number During Military Deployment
Keeping Your Cox Mobile or Cox Voice Number During Military Deployment
Learn how to keep your Cox Mobile or Cox Voice number when deployed with the military.
Learn about the eligibility of Cox Mobile.
Learn about the Cox seasonal policy, including terms and conditions.
Learn about Cox Communications company policies.
Learn about some of the taxes and fees that are applied to Cox services.
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What do you need help with?
