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Asus CM16

Details

Modem Information

DOCSIS 3.0 Cable Modem

16x4 channel bonding

Compatible with future speed increases.

Highest Service Level

Ultimate

   

Front View

front view of the CM 16 modem

Click to enlarge.

After the cable modem is successfully registered on the network, the Power, Upstream, Downstream, and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.

     

Back View

Back of Arris DG2460

Click to enlarge.

 

The Asus CM16 has the following ports available on the back of the modem.

  • RESET - Use this button to reboot the modem or restore to factory defaults. It is recessed to prevent accidental resets.
  • ETHERNET - Connects to the 10/100/1000 Ethernet ports on your computer.
  • CABLE - Connects to the cable wall outlet.
  • POWER - Connects the modem to the power cord.
     

MAC Address

MAC Address of DPQ3925 gateway

Click to enlarge.

 

MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Modem Lights

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Modem Light Status Problem
POWER

power light
Off No power. Verify all cable connections and try resetting the modem.
Solid Green None
RECEIVE

Receiving
Flashing Scanning for downstream channel. Verify all cable connections and try resetting the modem.
Solid Green None. The downstream channel is connected in DOCSIS 3.0 mode.
Solid Blue None. High speed Internet connection with downstream channels in DOCSIS 3.1 mode.
SEND

Send
Off Upstream channel inactive. Verify all cable connections and try resetting the modem.
Flashing Scanning for upstream channel. Verify all cable connections and try resetting the modem.
Solid Green None. The downstream channel is connected in DOCSIS 3.0 mode.
Solid Blue None. High speed Internet connection with downstream channels in DOCSIS 3.1 mode.
ONLINE

online
Off No connection. Verify all cable connections and try resetting the modem.
Flashing None. Scanning for configuration parameters.
Solid Green None. Operational.

 

Manufacturer Resources

For more detailed technical information on the Asus CM16, use the resources below from Cisco.

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