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Arris SB8200

Details

     

Modem Information

DOCSIS 3.1 Cable Modem

32x8 channel bonding

Compatible with future speed increases.

Highest Service Level

Gigablast

   

Front View

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After the modem is successfully connected to the network, the Power, Receive, Send, and Online indicators illuminate continuously to indicate that the modem is online and fully operational.

     

Back View

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The following ports are available on the back of the modem.

  • Ethernet - Two Ethernet ports for RJ-45 network cable connections. 
    • Green LED indicates a GigE data connection is made.
    • Amber LED indicates a 10/100 Mbps data connection is made.
       

      Only one gigabit Ethernet port can be used at a time. Therefore, a second device plugged into the modem will not receive Internet access.
       

  • Reset - Recessed button located on the back of your SB8200 can be used to either
    reboot the cable modem or reset the cable modem configuration settings.
  • Cable / Internet - Connect your coaxial cable line to this port.
  • Power - Connect the supplied power cord to this port.
     

MAC Address

Click to enlarge.

 

MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F).

  • A MAC address is unique.
  • The first six characters of the MAC address are unique to the manufacturer of the device.
  • This information is usually found on a sticker located on the bottom of the modem.

Troubleshooting

The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
 

Modem Light Status Problem
POWER

power light
Off No power. Verify all cable connections and try resetting the modem.
Solid Green None
RECEIVE

Receiving
Flashing Scanning for downstream channel. Verify all cable connections and try resetting the modem.
Solid Green None. The downstream channel is connected in DOCSIS 3.0 mode.
Solid Blue None. High speed Internet connection with downstream channels in DOCSIS 3.1 mode.
SEND

Send
Off Upstream channel inactive. Verify all cable connections and try resetting the modem.
Flashing Scanning for upstream channel. Verify all cable connections and try resetting the modem.
Solid Green None. The downstream channel is connected in DOCSIS 3.0 mode.
Solid Blue None. High speed Internet connection with downstream channels in DOCSIS 3.1 mode.
ONLINE

online
Off No connection. Verify all cable connections and try resetting the modem.
Flashing None - scanning for configuration parameters
Solid Green None - operational

Manufacturer Resources

For more detailed technical information on the SB8200, use the resources below.

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