ARRIS / Surfboard SBG8300

Modem Information

DOCSIS 3.1 Dual Band Concurrent 802.11 AC Wave 2 WiFi Modem

32 SC-QAM or 2 OFDM channel bonding

Highest Service Level

Gigablast

Front View

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The modem will automatically power on when the power adapter is connected. After the modem is successfully connected to the network, the Online and WiFi indicators illuminate a solid green to indicate that the modem is online and fully operational.

Back View

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The following are available on the back of the modem.

• Reset button: Use this button to reboot or reset the WiFi cable modem configuration settings.
• Ethernet: Four one-gigabit Ethernet ports for RJ-45 network cable connections.
  • Solid green LED: Indicates a data transfer rate of one gigabit per second.
  • Blinking green LED: Indicates data traffic is in progress.
  • Solid amber LED: Indicates a data transfer rate of less than one gigabit per second.
  • Blinking amber LED: Indicates data traffic is in progress.
• Cable: Coaxial cable connector.
• Power port: Connect the power cord provided with the WiFi cable modem.

MAC Address / WiFi Network Label

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• MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F).
  • A MAC address is unique.
  • The first six characters of the MAC address are unique to the manufacturer of the device.
  • This information is usually found on a sticker located on the bottom of the modem.
• This label is located on the bottom of the device, which contains the default Network Name (SSID) and Wi-Fi Security Key (Preshared Key).