The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
|Off||No Power. Verify all cable connections and try resetting the modem.|
|Flashing||Scanning for downstream channel is in progress. Verify all cable connections and try resetting the modem|
|Solid Green||None. Connection from the computer to the internet is established on one channel.|
|Solid Blue||None. The modem is operating on more than one channel (downstream bond mode).|
|Off||Upstream channel is inactive. Verify all cable connections and try resetting the modem.|
|Flashing||Scanning for upstream channel is in progress.|
|Solid Green||None. Connection from the internet to the computer is established on one channel.|
|Solid Blue||None. The modem is operating on more than one channel (upstream bond mode).|
|Off||No connection. Verify all cable connections and try resetting the modem.|
|Solid Green||None. Cable modem is operational.|
|Flashing||None. Scanning for configuration parameters.|
|Off||No devices connected.|
|Amber||None. WPS Pairing process is underway between the SBG6400 and a WPS-enabled wireless device.|
None. Any of the following applies.
- 2.4 GHz wireless connection is made between the SBG6400 and another Wi-Fi enabled device on your home network.
- The WPS Pairing process between the SBG6400 and WPS-enabled wireless device was successful.
- The WPS Pairing process either failed or did not complete after two minutes.
|Solid Green||None. USB connection is made between the SBG6400 and a computer or other USB device.|
Note: This button is located on the top of the modem.
|N/A||There is no LED on the button.|
Note: The Wireless LED will blink Amber to indicate the WPS pairing process is in progress.
For more detailed technical information on the SBG6400, use the resources below.