ARRIS / Motorola SBG901

Details


Modem Information Single Band WiFi Modem DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection. Cox recommends a DOCSIS 3.1 modem or gateway What does this mean?DOCSIS 2.0 has a maximum speed of 25 Mbps on the Cox network.	Highest Service Level Starter

Modem Information

Single Band WiFi Modem

DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection.

Cox recommends a DOCSIS 3.1 modem or gateway

Starter


Front View Click to enlarge.		After the cable modem is successfully registered on the network, the POWER, RECEIVE, SEND, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View Click to enlarge.		The ARRIS / Motorola SBG901 has the following ports available on the back of the modem. ETHERNET - Connects to the Ethernet port on your computer CABLE - Connects to the cable wall outlet POWER - Connects the cable modem to the power adapter

MAC Address Click to enlarge.		MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Front view

The lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
POWER	Solid Green	None.
POWER	Off	No power. Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.
RECEIVE	Solid Green	None. Downstream channel connected.
	Flashing	Searching for a downstream channel connection. Verify all cable connections and try resetting the modem.
	Off	Modem offline. Verify all cable connections and try resetting the modem.
SEND	Solid Green	None. Upstream channel connected.
	Flashing	Modem registering with headend. Searching for an upstream channel connection. Verify all cable connections and try resetting the modem.
	Off	Modem offline. Verify all cable connections and try resetting the modem.
ONLINE	Solid Green	None. Connected to the Internet.
	Flashing	None. Scanning for configuration parameters.
	Off	No connection. Verify all cable connections and try resetting the modem.
WIRELESS	Solid Amber	None. WPS pairing successful, LED turns green after five minutes.
	Solid Green	None. Wireless pairing successfully established between the SBG901 and another WiFi-enabled device on the network, such as a printer or laptop.
	Flashing Amber	None. WiFi enabled with unencrypted wireless data activity.
	Flashing Green	None. WiFi enabled with encrypted wireless data activity, long / short flash indicates mobile pairing in progress.
	Off	No devices connected.