DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection.
Not compatible with future speed increases.
What does this mean?DOCSIS 2.0 has a maximum speed of 25 Mbps on the Cox network. Cox recommends a DOCSIS 3.0 16x4 or higher device for optimal Internet performance.
Highest Service Level
After the cable modem is successfully registered on the network, the POWER, RECEIVE, SEND, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational.
The ARRIS / Motorola SBG900 has the following ports available on the back of the modem.
MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
The lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.
No power. Verify power supply connections, the power switch on the modem itself, the electrical outlet, and make sure the outlet is not connected to a switch.
|Flashing||An error has occurred during normal operation. Verify all cable connections and try resetting the modem.|
|RECEIVE||Slow Flashing||Searching for cable connection. Verify all cable connections and try resetting the modem.|
|Fast Flashing Modem||Searching for cable connection. If this is a new modem or a replacement modem, contact Cox with the MAC address. If there are several MAC addresses on the modem, use the HFC or RF MAC address. View MAC Address Label.|
|Off||No connection cable connection. Verify all cable connections and try resetting the modem.|
|SEND||Flashing||Scanning for the upstream frequency. Verify all cable connections and try resetting the modem.|
|ONLINE||Flashing||Scanning for the network connection. Verify all cable connections and try resetting the modem.|
|ACTIVITY||Blinking||None. Transmitting or receiving data via Ethernet.|
|WIRELESS||Flashing Green||None. Transferring data via wireless connection.|
Arris SBG900 Data Sheet (PDF)