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Adding EasyPay From My Bill on Cox.com

Solution

Use the following steps to set up EasyPay using My Account.

1

From the Cox.com homepage, click Sign In My Account.

2

Enter your User ID and Password.

Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.

3

Under the Billing section, click Manage next to Automatic payments.
 

Image of MyAccount, Make a payment link

4

At the bottom of the page, in the Manage payment method section, is the payment method you would like to use listed?

  • If no, then complete the steps below.
    1. To add the payment method first, click Add a new payment method.
    2. From the Manage payment methods section, select the payment method you are adding.
    3. Continue to step five.
  • If yes, then proceed to step six.

    Image of payment method displaying
5

On the Add a new payment method section, select the payment method type you are adding.
 

If adding a...Then...
Checking or savings account
  1. Select Checking or Savings and complete the following fields.
    • Name on Account
    • Routing Number
    • Account Number
    • Re-enter Account Number
  2. In the Account Type drop-down, select the type of account being added.
  3. Click Add a new Payment Method.

    Result: The Payment options page displays.

  4. Continue to the next step.
Credit or debit card
  1. Select Credit or Debit card and complete the following fields.
    • Name on Card
    • Card Number
    • CVV - the three- or four-digit security code on the card
    • Zip Code - five-digit billing zip code for the credit/debit card billing
    • Expiration Date - select the month and year from the drop-down menus
  2. Click Add Payment Method.

    Result: The Review your EasyPay enrollment page displays.

  3. Continue to the next step.
6

In the EasyPay automatic payments section, click the Enroll in EasyPay button.

Image of EasyPay enrollment

From the Set up automatic payments with EasyPay page, complete the steps below.

  1. Set up.
    1. Select the statements(s) to enroll. 

      Image of enrollment options

    2. Confirm the correct payment method is selected.

      Note: The enrollment is not final yet. Continue to Review.

  2. Review.
    1. Review the details of the setup.
    2. Click the I have read and agree to the EasyPay and One Time Payment Terms of Service checkbox.
    3. Click the Enroll button.

      Image of Enrollment button

  3. Confirm.
    1. Locate the You're all set message to confirm EasyPay is set up. 

      Image of EasyPay confirmation

    2. Optional: At the bottom of the page, you can click Print Confirmation for a printed copy of this confirmation page.

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