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Adding EasyPay From My Bill on Cox.com

Solution

Use the following steps to set up EasyPay using My Account.

1

From the Cox.com homepage, click Sign In My Account.

2

Enter your User ID and Password.
 

Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password.

3

Under the Billing section, click Change next to Automatic payments.
 

Image of MyAccount, Make a payment link

4

In the How would you like to Pay? section, is the payment method you would like to use listed?
 

If... Then...
Yes
  1. Select the payment method.
  2. Click Add Payment Method.

    Image of EasyPay set up on Cox.com highlighting Add Payment Method button

    Result: The Review your EasyPay enrollment page displays.

  3. Proceed to step 6.
No Click Add a new payment method and continue to the next step.

Image of EasyPay set up on Cox.com highlighting Add a new payment option
5

On the Add a new payment method page, select the payment method type you are adding.
 

If adding a... Then...
Checking or savings account
  1. Select Checking or Savings and complete the following fields.
    • Name on Account
    • Routing Number
    • Account Number
    • Re-enter Account Number
  2. In the Account Type drop-down, select the type of account being added.
  3. Click Add Payment Method.

    Result: The Review your EasyPay enrollment page displays.

  4. Continue to the next step.
Credit or debit card
  1. Select Credit or Debit card and complete the following fields.
    • Name on Card
    • Card Number
    • CVV - the three- or four-digit security code on the card
    • Zip Code - five-digit billing zip code for the credit/debit card billing
    • Expiration Date - select the month and year from the drop-down menus
  2. Click Add Payment Method.

    Result: The Review your EasyPay enrollment page displays.

  3. Continue to the next step.
6

The Review your EasyPay enrollment page shows the details of your account and payment method.

  1. Review the details.
  2. Click the I have read and agree to the EasyPay and One Time Payment Terms of Service checkbox.
  3. Click Enroll in EasyPay.

Image of EasyPay enrollment review page on Cox.com highlighting the Enroll in Easypay button
 

A confirmation page displays indicating the enrollment was successful. You will receive confirmation of your enrollment in EasyPay.

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