- From the Coxbusiness.com home page, click Sign In My Account.
- Enter your primary User ID and Password, then click Sign In.
Note: You must log in as the primary Account Holder to create or modify an Authorized User.
Authorized Users in MyAccount are for online access only. Customers who contact Cox by phone to discuss account issues cannot use their Cox Digital Identity as a form of identification.
Click View Profile.
Under My Profile, click Add & Manage Users.
Click Add User.
Result: A confirmation window displays the changes and a confirmation email or letter is sent.