Activating the Cox Homelife Panic Alarm

Cox Homelife provides a silent alarm feature that can be activated through the Key Fob, the Keypad, and the Touchscreen. Panic / Emergency alarms are reported without an entry delay or an alarm transmission delay.

Activating the Panic Alarm on the SMC Keypad

To activate the panic alarm on your keypad, press and hold the panic button for three seconds.

Result: A silent alarm is sent to the Central Monitoring Service (CMS) for police assistance.

The Touchscreen will not react, but the Keypad Unlock Button flashes to indicate that the alarm has been sent. The emergency dispatch contact list is notified by email or SMS that the alarm has been triggered.

Note: The Centralite Keypad does not have a panic button.

Activating the Emergency Alarm on the Touchscreen

Follow the steps below to activate the emergency alarm on your Touchscreen.

1. Press the red panic button on the lower front of the Touchscreen.
   
   Result: The Emergency screen displays.
   
   
   
   
2. Tap the applicable panic button. See the table below for details on how the Touchscreen will respond.
   
   

   If...	Then...
   Fire	Tap Fire to send an alarm for emergency fire assistance. Result: The Touchscreen sounds a repeating, high-pitched chime.
   Medical	Tap Medical to send an alarm for emergency medical assistance. Result: The Touchscreen sounds an audible, repeating, triple beep signal.
   Police	Tap Police to send an alarm for police assistance. Results: By default, the Touchscreen will not issue an audible signal. The Touchscreen displays a Police Panic In Progress alert. You have five seconds to cancel the alarm. Tap the alert to sound an audible, continuous, high-pitched chime. A silent alarm is sent to the CMS for police assistance. CMS calls the verify phone to confirm the alarm and if no answer, police are dispatched. The alarm cannot be canceled via the Touchscreen after the initial five-second delay. Enter your four-digit master code to silence the siren from an audible alarm; however, the alarm has already been sent to the CMS and police and cannot be canceled after the five-second delay.

Activating the Panic Alarm on the Key Fob

To activate the panic alarm on your key fob, press the panic button on the key fob and hold for three seconds.

Result: A silent alarm is sent to the CMS for police assistance.

The Touchscreen will not react in any way, but the key fob LED flashes red once to indicate it has contacted the system, then flashes red seven times. The subscriber Contact List is notified by email or SMS that the alarm has been triggered.