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Activating a Cox Mobile Device Using the Activation Portal

Solution

Complete the following steps to access the Activation Portal.

  • Access the activation portal.
  • Sign in using your My Account User ID and Password.
  • Complete the Two-Step Verification method.

    Notes:
    • Leave phone turned off while completing the activation steps until you reach step four.
    • If Number Lock Protection is enabled, and you are activating a new device on an existing line or activating a newly replaced SIM card, Cox will require an ID Scan to confirm your identity before an activation can be completed.
    • New line activations do not need to pass ID Scan to activate their line.

For more information about activating your Cox Mobile device, refer to http://www.cox.com/howtoactivatemobile.

Portal Sign in Issues

If you have trouble signing in, then select one of the links below the Sign In button.

example image of sign in window

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