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Accessing Voice Tools Voice Mail


If you receive a missed call that resulted in the caller leaving a voice mail message, a message icon will display in the Voice Mail column. By clicking the icon, you can listen to, download, view, and forward transcribed text messages based on your Voice Mail settings.

From the Call History page, you can perform the following actions with your Voice Mail:

  • Forward it to a maximum of five email addresses and transcribed to readable format
  • Download it to your computer or mobile device
  • Delete it from Call History
  • Flag it for importance

The image below outlines your available Voice Mail options from the Call History page.

Image of Phone Tools Call History page highlighting Voice Mail options

Mobile Voice Mail

Accessing Voice Mail via the mobile browser version of Voice Tools offers the same features as the desktop browser version.

Image of the Voice Mail options in the Mobile version of Voice Tool

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