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Accessing the Speed Test Tool

Solution

Use the following steps to access and run the Internet Speed Check tool. Before running the tool, it is important to note that the Internet Speed Check tool is designed to be used when connected to the Cox network.
 

The Internet Speed Check tool is not compatible with any iDevice, including iPad, iPhone, or iTouch. To view the speed test results, Flash is required.
 

To learn about your Internet package speeds, limits, and allowances, refer to Speeds and Data Plans Information.

1
2
Enter your primary User ID and Password, then click Sign In.

myaccount sign in
 
Note: If you do not remember your password, click the Forgot User ID / Password? link.
3
From the My Account home page, locate My Internet and click Speed Test.
 
myaccount speed test
4
On the Check Your Internet Speed page, click Check Speed to begin the speed test.

Note: You can run the speed test five times per day.
 
highlights Check Speed button
 
Result: Once completed, Your Results display at the bottom of the page. You can also view 25 of your most recent speed test results, click View past results.
 

Note: Click What do these measurements mean? to learn additional information about your results.

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