Accessing the Speed Test Tool

Use the following steps to access and run the Internet Speed Check tool. Before running the tool, it is important to note that the Internet Speed Check tool is designed to be used when connected to the Cox network.

For the most accurate results, download the Speedtest app available for desktops, mobile devices, and more.

To learn about your Internet package speeds, limits, and allowances, refer to Speeds and Data Plans Information.

For the most accurate results, refer to the following based on your equipment.

• For Cox Panoramic Wifi users, use the Cox Panoramic Wifi app.
  1. Download the free Cox Panoramic Wifi app from the App Store or Google Play. Your mobile device or tablet must meet the following requirements.
     • iOS version 11.0 or later
     • Android 6.0 or later
  2. Enter your Cox primary user ID and password.
• Non-Cox Panoramic Wifi users, download the Speedtest app, or run a test from www.speedtest.net in your browser, using a hardwired connection to the modem or combination WiFi modem, and ensure that no other device is actively using the internet.
• Do not hardwire to a router.

Enter your primary Email address and Password, then click Log In.

From the home page, click Go to begin the speed test.

• You can run the speed test five times per day.
• Download and Upload speeds are both tested.
  
  

Result: Once completed, your results display on the page.

Note: Scroll down the page to learn ways to improve your Internet speed.