Call History gives you the ability to view call activity.
- To activate the service, log into voice tools for the first time. Calls will begin to be captured once activated and previous calls will not be listed.
- Call History records up to 120 days of calls.
- If Voice Tools is not accessed within 90 days, the calls will not longer be captured. Calls will resume capture upon first log in to Voice Tools.
- Call History provides the following features.
- Voicemail access and management
- Print Call History
- View incoming, outgoing and missed calls
- The duration of the call is not available in all markets.
- Once activated, Call History is updated every 15 minutes.
- Calls highlighted in red are missed calls.