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Accessing Call History Using Voice Tools

Details

Call History gives you the ability to view call activity.

  • To activate the service, log into voice tools for the first time.  Calls will begin to be captured once activated and previous calls will not be listed.
  • Call History records up to 120 days of calls.
  • If Voice Tools is not accessed within 90 days, the calls will not longer be captured.  Calls will resume capture upon first log in to Voice Tools.
  • Call History provides the following features.
      • Voicemail access and management
      • Print Call History
      • View incoming, outgoing and missed calls


    Notes
    :

      • The duration of the call is not available in all markets. 
      • Once activated, Call History is updated every 15 minutes.
      • Calls highlighted in red are missed calls.

Call History View

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