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Accessing Call History Using Voice Tools

Details

Call History gives you the ability to view call activity for up to the previous 120 days, and is updated every 15 minutes. Call History provides the following features.

  • Voicemail access and management
  • Print or download call history
  • View incoming, outgoing, and missed calls

    Note: Calls highlighted in red are missed calls.

To activate Call History, log into Voice Tools for the first time. Calls will begin to be captured once activated. Previous calls will not be listed.

Note: If Voice Tools is not accessed within 90 days, then calls will no longer be captured. To resume call history, sign back in to Voice Tools.

Image of the Voice Tools Call History section

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