• Shopping Cart
  • Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
    OR
  • View Cart

Access and Use the Data Usage Meter

Solution

During system maintenance following account updates, your data usage meter may display the error The data usage for your account is not currently being captured and will not apply to your current data plan.

Cox offers a Data Usage Meter to Cox High Speed Internet customers that provides an easy way to check your monthly household Internet data usage at any time. Data usage is the amount of data, such as images, movies, photos, videos, and other files, that you send, receive, download, or upload each month. Cox measures total data usage and does not monitor specific customer activities to determine data usage. You can also access your Data Usage Meter from the Cox Connect app. To learn more about data usage, visit www.cox.com/datausage.

1
In a web browser, go to www.cox.com.
  1. Click Sign In My Account.
  2. Enter your primary User ID and Password, then click Sign In.
     
    Notes:
    • If you do not remember your password, click the Forgot User ID / Password? link.
    • You can also sign in using a secondary User ID authorized to access your account billing.
Internet Tools sign in window
2

Under the MyTools column, click Data Usage Meter.

Data Usage Meter Under My Account
 

You can also access the meter directly at www.cox.com/internet/mydatausage.cox.

3

Review your data usage using the following graphs. Your data usage displays in blue.

Usage by Modem

This graph displays the usage period date range with date that data was collected. It also includes the following information.

  • Your monthly data plan.
  • How much data has been used within your current usage period.
Image of Data usage over time

Data Usage Over Time

You can click the Monthly, Current Daily, and Past Daily buttons to view how your usage displays over time.

  • Monthly displays your data usage by month.
  • Current Daily displays your data usage by day in your current data usage period.
  • Past Daily displays your data usage by day from the most recently closed usage cycle.

Image of Data usage over time
 

To view data usage details for multiple modems, select the desired modem MAC address from the drop-down menu.

Search for More Articles