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Acceptable Method of Payments


The following methods are accepted by Cox to make a payment on your account.

  • Checking or savings account
  • Debit or credit card
    • Visa
    • MasterCard
    • Discover
    • American Express

Note: Apple Pay customers must use the Cox App and an IOS device to make their payment, we are unable to process this payment type for the customer.

The information below is required to make a payment using a checking account, savings account, debit card, or credit card.

Payment Method Payment Details
Checking or savings account

The following bank account information is required.

  • Full name on the account
  • Routing number
  • Account number
  • Re-enter account number
  • Account type
Debit or credit card

The following card information is required.

  • Full name on the card
  • Card number
  • Card Verification Value (CVV) code
    • Visa, MasterCard, and Discover cards - Three-digit code located on the back of the card
    • American Express card - Four-digit code located on the front of the card above the last four digits of the card number
  • Country - Select United States, Mexico, Canada, or UK from the drop-down menu
  • Billing ZIP code or postal code
  • Card expiration date

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