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About Voice Tools

Voice Tools is a free service included with all Cox Voice packages to help you manage your home telephone experience online. With Voice Tools, you receive the following benefits.

  • Manage phone features, including in-browser message playback, file download, and print capabilities
  • Display transcribed text in addition to the audio message when readable voice mail has been enabled
  • Add multiple email addresses to receive notifications regarding voice mail
  • Manage contacts and favorites
  • Manage voice mail, call forwarding, call waiting, and do not disturb features

View more details related to Voice Tools Benefits and Features.

Image of Voice Tools Main Desktop View

What You Need to Access Voice Tools

  • Be a Cox Voice or Cox Digital Telephone subscriber.
  • An internet-ready device with a web browser or the Cox Voice Everywhere app.
  • The primary user ID and password that you created during your Cox.com account registration. See Cox.com Account Registration and Preferences for more information.

    Note: Secondary user IDs have limited access to Voice Tools features.

How to Access Voice Tools

  1. Go to phonetools.cox.com.
  2. Sign in with your User ID and Password.

    Note: If you do not have login information, click No Account? Register Now! and enter your account number or address and SSN Last 4 Digits or Cox PIN found on your bill.
Select the Voice Tools feature below to learn more about the feature.

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