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About Netflix Billing


Netflix billing through Cox is available to select customers as a convenience. If you are subscribed to Netflix using a credit card, then you continue to have access to Netflix from your Contour receiver. To learn more about Netflix on Contour, refer to About the Contour Netflix App.


  • Access a summary of your Netflix account status, plan, and charges by visiting Netflix.com/YourAccount.
  • Netflix membership pricing is controlled by Netflix.

Identifying Netflix Charges

As a Netflix subscriber through Cox, Netflix charges bill display under Other Service Provider. This includes the amount of the subscription charge and the date through which you have access to the Netflix service, as determined by Netflix.
Important: If you find that you have duplicate accounts set up, contact the Netflix Help Center.

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