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About Cox Browser Alerts

Details

When you receive a Cox browser alert during a web browsing session, it is not a phishing attempt.

Cox Communications uses many security measures in order to protect our customers from increasing threats on the Internet, such as detecting viruses and malware. Cox browser alerts are used to inform our Cox High Speed Internet residential customers on a range of topics, such as account services or equipment upgrades.

Handling Cox Browser Alerts

When receiving a Cox browser alert, review the alert message and follow any steps required to resolve the issue. We only provide direct links to Cox webpages in these alerts.

To close the alert, click the X in the upper right corner of the alert. Before you do, make sure that you have read the alert, reviewed the support links, and taken the requested action to avoid future alerts or issues.

If you have any questions or concerns, we encourage you to visit our Support page at www.cox.com/support or contact us.

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