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About Amazon Prime Video on Contour


You can now access the Amazon Prime Video App directly from your Contour receiver. Existing Amazon Prime customers can log in and access any content that is part of their current Amazon package.

  • Amazon Prime Video is an Over-The-Top (OTT) app service that is developed, owned, and operated by Amazon.
  • It offers television shows and films for rent or purchase and Prime Video, a selection of Amazon Studios original content, and licensed acquisitions included in your Amazon Prime subscription.

    • The App does not include access to Amazon Prime shopping or Amazon Music.
    • Additional subscription add-on content, such as HBO Max and CBS All Access, is not viewable through the Amazon Prime Video App on Contour.
    • Live content from the Amazon Prime Video App can not be recorded through the DVR. This includes NFL Thursday Night Football. 

Amazon Prime Video can be accessed in the Apps section of the Contour menu, or by pressing the Mic button on the Cox remote and saying "Amazon" or "Prime Video".

  • You must have a Contour receiver or you will not have access to the Amazon Prime Video App.
  • All OTT apps count towards your Cox service data usage. For more information, refer to Understanding Data Usage.
  • Any level of Cox Internet service is required.

Voice Commands

Using the Contour Voice Remote, customers can use the following voice commands with the Amazon Prime Video App.
  • Customers can control the video with the commands "fast forward", "rewind", or "play".
  • Customers can search for content by saying the title of the content.

    Note: For more information about voice commands, refer to Using Voice Command on the Contour Remote.

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