The Homelife Care Medical Alert System is on call 24/7, giving caregivers peace of mind and seniors the confidence to live independently.
Less doubt, more doing
Homelife Care provides everything families need to feel as comforted as seniors feel independent.
Safe and simple
Homelife Care is easy to use. We'll even set it up and teach you and your loved one how to use it.
Help in many ways
Push a button, pull a cord, use voice commands or even let your fall detection pendant call for you.
Homelife Care App
Schedule medication reminders and stay updated with notifications if your loved one calls for help.
Care you can rely on
A free cellular connection keeps the Hub reliably online-no internet or phone line needed.
Ready to get started?
Professional installation and in-home training included--no additional cost, no long-term contract.
*One-time equipment charges of $50, which can be spread across 4 months for payment. Additional devices can be purchased separately.
Call us at (800) 556-7709
Prefer we call you?
Meet the safety suite
Our devices work together to put your mind at ease and your loved one in control.
Homelife Care FAQs
The Homelife Care Medical Alert System base equipment kit includes a Hub and an Automatic Fall Detection Pendant. The Hub and Pendant allow you to call for assistance any time you need help by pressing the emergency call button.
Once you've reported an emergency through any device:
Caregivers get phone notifications every step of the way through the Homelife Care Family App
The Hub is a cellular device which directly calls the Emergency Monitoring Call Center when activated during an emergency. Automatic Fall Detection Pendant and Voice Enabled Devices connect to the Hub using radio frequency (RF).
The battery life of each device is as follows:
NOTE: You can find details on battery levels within the Homelife Care Family App.
Automatic Fall Detection Pendant: 600 feet from the Hub (in ideal conditions). Thick concrete and steel walls may limit coverage.
Voice Enabled Device: Up to 30 feet. The range depends on the volume of your voice and level of background noice.
If the power goes out, the Hub works on battery backup for 24 hours.
IMPORTANT: If a senior loses power for more than 24 hours, it's important that they contact 911 for emergency services.
Absolutely. the caregiver may choose to pay for the service on behalf of the user, as long as the user is a Cox customer and lives in the Oklahoma City service area.
A maximum of 4 caregivers.
Get more support from Cox
See product user guide (Spanish version).