Internet + TV + Smart home bundles
This is connected living
From streaming a new show and total home device control to everything in-between, building a smarter, more connected home should be simple and tailored to your needs. With Cox services, it is. Welcome home.
Connect your home your way
Get wall-to-wall wifi coverage and performance for whatever you need, like connecting to video chats, checking up on your smart home devices and streaming your favorite apps on your Contour Stream Player.
Change the thermostat with the Contour Voice Remote, dim the lights with the tap of finger and control your home in a way that works for you.
Contour Stream Player
Stream your favorite shows and movies from Netflix, Prime Video, YouTube and more. Or easily upgrade to Contour TV to watch live sports and shows. Use the Voice Remote that’s included with your service to connect with other devices and control them with simple voice commands.
Build your own connected home
There are so many ways to build your own connected home. Create your own package from the ground up and customize every service and detail to your liking.
Connect Home Bundle FAQs
How is Panoramic Wifi from Cox different from the competition?
With a Cox Panoramic Wifi Gateway rental, we’ll make sure you have the latest software/firmware on the device. And, when it becomes obsolete, we’ll replace it. If it breaks, we’ll replace it. If you would like to manage your own network, we offer easy tools like the Panoramic Wifi app to help you do that. If you need help, our technical phone support is open 24/7 for assistance. Our professional installation includes a wifi signal strength assessment to ensure full wall-to-wall coverage, identification of any dead zones and recommendations for the best solution.
Why is the Panoramic Wifi Gateway only available to rent?
The Panoramic Wifi Gateway is only available for a monthly rental fee to our customers. This ensures that we have the capability to upgrade the software and firmware on these devices to add functionality and protect and manage devices connected to our network. This also ensures that as technology evolves, we are able to ensure our customers receive the newest and best devices in their home.
What are Wifi dead zones?
Dead zones refer to areas within a Wifi network where signal is unreliable or absent. They can be minimized or eliminated by placing your router in an unobstructed location such as on top of high furniture or "line of sight" locations. In instances where obstructions can't be avoided, such as between floors or around walls in large square-foot homes, Panoramic Wifi Pods can reduce or eliminate in-home dead zones so you have consistently fast Wifi coverage throughout the house.
Can I buy the Panoramic Wifi Gateway?
Our Panoramic Wifi Gateway is only available for rental. This ensures that all of our customers receive the latest, top-end equipment and ensures they do not get “locked in” to a device when technology changes. You may provide your own modem, wifi router or combination device (click here for a list of supported devices). However, we will not be able to provide any support for your home network unless you rent the Panoramic Wifi Gateway. This allows us to provide the best experience and support possible to our wifi customers.
How do you control Cox Homelife features?
The Cox Homelife mobile app and Touchscreen Control Panel (Security package) make it easy to control all your Homelife devices and services whether you’re at home or away. Through the Cox Homelife mobile app, you can set your alarm system, view camera feeds, and control all your connected devices from virtually anywhere. You can download the Homelife mobile app free from your Apple or Google Play app store.
Homelife Security customers can also use their Homelife Touchscreen Control Panel to set their alarm system, communicate with emergency response teams, view video feeds, and monitor and control their connected devices.
Can I give Homelife mobile app access to everyone in the home?
Yes, the Homelife mobile app can be used by anyone in the home who has been given your Homelife username and password. There is no limit to the amount of mobile devices or tablets you can use to monitor and control your Homelife system.
What kind of home automation devices are available with Cox Homelife?
Cox Homelife offers a variety of smart devices that can be connected to your Homelife system including HD cameras, Smart Door Locks, Smart LED Light Bulbs, Smart Plugs, and more. All Homelife devices can be easily and conveniently controlled from the Homelife mobile app, no matter where you are. Visit cox.com/shophomelife to see all the smart devices Homelife has to offer.
How does the Cox Homelife camera feature work and does it record video?
Cox Homelife cameras allow you to monitor your home from virtually anywhere, anytime. With Homelife cameras, you can view live video clips, take pictures, and set Rules to record video when system events occur, such as the front door opening or when your alarm status changes. You can also have pictures and video clips emailed to you directly whenever Rules or other system events are activated. Any pictures or video clips you capture can be viewed via the Homelife mobile app and saved directly to your device.
How does Cox Homelife work and is my privacy safe?
Cox Homelife Security relies on a private, secure LocalArea Network (LAN) and ZigBee technology to monitor and control all your Homelife services and devices. Each Homelife Security system is equipped with a unique Homelife security router, which uses your home WiFi to create a unique LAN for your Homelife system. Every Homelife device you have in your home will connect to your Homelife network. This extra layer of security is designed to keep your devices safe and secure from outside interference and intrusion.
What are the benefits of having my Homelife system professionally installed?
Every Homelife customer has their system professionally installed by one of our trusted, expert technicians. Timely, respectful of your home, and offering world-class workmanship, Homelife technicians are there to ensure your installation experience is quick and easy. Your technician will also provide a complete walkthrough of your Homelife system so that you know exactly what you’re getting, how your Homelife system works, and how you can use Homelife to make your home safer, smarter and more efficient.
What equipment do I need for the Contour Stream Player?
You will need a Wireless 4K Contour Stream Player and a Panoramic Wifi Gateway from Cox.
What channels are included with the Contour Stream Player?
There are no live TV channels included. If you are interested in live TV channels including broadcast channels like ABC, NBC, FOX, CBS or cable channels like ESPN, HGTV and HBO, shop Contour TV plans with your favorite channels included. You can still select the Contour Stream Player device as you complete your order so that you can stream apps like Netflix and Prime Video as well.
What streaming apps are available?
Content available on Contour Stream Player includes the following apps and more.
Free Kids Entertainment
Music and Radio
Will Contour Stream Player use data from my monthly Internet data allowance?
Yes, it will use data just like any other device in your home that you have connected to your Cox Internet service that are streaming apps like Netflix or Prime Video.
How is Contour Stream Player different from a Smart TV?
Contour Stream Player makes streaming shows and movies to your TV easier in a few ways:
Plus, manage your Cox Homelife lights, thermostats and door locks with the Voice Remote.
What are the specs of the Contour Stream Player?
|Model||Arris Xi6 4K Wireless Receiver|
|Dimensions||Height: 0.91” x Width: 5.11” x Depth: 5.11”|
|Ports||Ethernet, HDMI In, HDMI Out, Power In|
Looking for more?
Offers expire 06/30/21 and are available to residential customers in Cox service areas. Prices exclude taxes, surcharges and other fees. Other conditions apply. Speeds vary and are not guaranteed. *In certain cases, Panoramic Wifi Pods, sold separately, may be required for extended coverage. **Netflix and Prime Video require separate subscription. †Bundle add-on. Cox Homelife services provided by Cox Advanced Services Virginia, LLC -- DCJS Lic. #11-7776; DPOR Lic. #2705164725.
†Mastercard prepaid card offer available to new residential customers subscribing to above offer by offer end date. To redeem, go online and redeem your prepaid card using the form at coxreward.com by 6/20/21 with the Offer ID 96689, selecting either a Prepaid Mastercard physical card or virtual account. Virtual account codes will be sent to the email address on redemption form; physical cards will be sent to the address submitted on your online redemption form. You must maintain your qualifying services and keep your account active and in good standing (no past-due balances) for a minimum of 90 days and through the date your redemption request is processed. Offer limited to U.S. residents, 18 years or older, who reside in participating Cox serviceable areas. Post office boxes are not valid street addresses and are not accepted. Incomplete or illegible claims will not be processed. Requests from clubs, groups, or organizations will not be honored, acknowledged or returned. Void where restricted or prohibited by law. Limit one offer per household. Please allow 4–6 weeks for delivery of your prepaid card after the 90–day validation period. For questions regarding the status of your prepaid card request, call 1-844-205-1021 or visit coxreward.com. Card/Virtual Account is issued by MetaBank®, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. No cash access or recurring payments. Card can be used where Debit Mastercard is accepted. Virtual Account can be used for online, phone/mail orders, or in stores that accept mobile wallet. Card/Virtual Account valid for 6 months; unused funds will forfeit after the valid thru date. Card terms and conditions apply.