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Tips and Tools

Learn simple tricks to optimize your data usage


Getting the Most from Your Service


No matter how you spend time online, follow these tips to optimize your usage and maximize your monthly investment


Preventative Measures

  • Check your equipment: Is it up-to-date and virus free? If you notice a sharp increase in usage but there hasn't been a notable change in your family's Internet use, then one of your Internet-enabled devices might have a virus or malware that could increase your usage. With our free Cox Security Suite, you can regularly scan to help protect devices from viruses or spyware. The security service also allows you to check if your software is up-to-date.

  • Secure your home network: Other people outside of your home could be using up your data if your home WiFi network is not secure. Ensure your Wireless Home Network is password protected.

  • Be aware: Know how others in your home use the Internet connection. And know that all devices connected to the Internet use data – from your computer, iPad and smartphone to your TV and stereo. Also, your computer may be sending or receiving data even if you are not actively using your Internet service. For example, your computer or device could be automatically downloading operating system updates, security software updates, and application updates like iTunes, games, etc. If you use a cloud-based storage service and have configured that service for automatic uploads to back up files, this will also increase your data usage.


  • Streaming Video: Streaming video, such as content from Netflix, Hulu and Amazon, typically accounts for the highest data usage. Some video streaming providers default to High Definition which uses at least two times as much data as Standard Definition. Consider changing your default setting to Standard Definition to reduce data usage.

  • Minimize multi-tasking: Disconnect from streaming services when not in use. Close programs when finished. Running several programs at once can cause slowdowns.

  • Choose medium-quality photos: When emailing or uploading, smaller photos use less data. Take advantage of tools that allow you to compress or resize photos.

  • Take advantage of available tools: Access the Data Usage CalculatorData Usage Meter, Cox Connect mobile app and more to help you manage your Data Plan. 

More on Tools

Make use of these easy to use tools to help manage your data


Data Usage Meter

The Data Usage Meter is available to all Cox High Speed Internet customers and provides an easy way to check your daily, monthly and historical High Speed Internet data usage at any time.

Located in a secure area of the website, the Data Usage Meter must be accessed via login with your User ID and Password. If you don't yet have a User ID, please visit our Account Registration and Preferences article to learn how to set one up.


Cox Connect app

Keep track of your data usage on the go with the Cox Connect mobile app. You can view current and past data usage. Download the Cox Connect App now for iOS and Android.


Data Usage Calculator

Use the Data Usage Calculator to learn how different online activities affect your monthly usage. Make sure to include all devices and activities from your household to get near accurate estimate of your usage.

Data Usage Alerts

In markets where applicable, you will receive alerts to keep you informed about your data usage. Cox will notify you by email and Cox browser alert when you have used 85% and 100% of your Data Plan. If you continue to use more data, we will notify you again if you reach 170% of your Data Plan. Please verify that we have your preferred email address for email notifications. Visit My Account to update the email address in your profile.

Please visit Speeds and Data Plans for more information about our packages.

Data Usage Calculator

Estimate your usage

Data Usage Support

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Speed Advisor

Discover the Internet speed package that’s best for you.