COX APP: MANAGE YOUR ACCOUNT
Our app is ready to go
Your account in your hands
Start calling the shots from your smart devices. The Cox app gives you the tools to easily manage your services, account and profile information.
When you first open the app, we'll do a network check on your services with our new Smart Help feature so you can keep peace of mind.
My Services will show the details of your service plans, check your Internet data usage, open other Cox apps and more.
Built for easy billing
Never worry about missing a payment. The Cox app lets you stay up to date with billing, make automatic payments and more.
Manage your account
Keep your information up to date. Click on Account to change your contact info, password and more.
Get the most from your app with 24/7 support, chat with us or install a new Internet gateway device yourself.*
cox app download
Complete your install in minutes
The Cox app makes install easy. Download the app and follow the Easy Connect instructions on screen. You can also use the Cox app to manage your bill, view your data usage, get service support or message an agent with 24/7 support.
Download the Cox app today:
Explore your services
Whether you want to get the details on a specific service plan, open another app or ask a question, My Services is here to help.
Open an app, any app
My Services lets you easily open your other Cox apps with one touch.
Get to know your services
See all the benefits and features that come with your Internet, TV, phone or Homelife plans.
Check your data usage
If you have an Internet plan, click on Data Usage Details to see how much data you’ve used this month.
Have a question?
Type it into the search bar on the Home page to find answers.
Support when you need it
When you first sign into the app, you'll immediately see if there are any disruptions to your services on the dashboard.
SmartHelp can help detect when there's an issue with your Internet, TV or Phone services. Get support quickly with a troubleshooting experience that's tailored to your specific issue -- without having to call, navigate telephone prompts, or talk to multiple agents.
In the Home tab, check the status of your network for any known issues and click the Get Help button whenever you need support.
Checking your status
If you're ever in an outage, you’ll see an alert on the App dashboard. In this case, Cox is aware of the outage and is working hard to restore your service(s) -- you can sign up to receive a text notification once your outage has been resolved.
Get the help you need whenever you need it. Go to the Support tab to read helpful articles, find a Cox store near you or chat with us right from the app.
managing billing details
Pay your way
Whether you want to see old bills or set up automatic payments, the Cox app helps you with every part of the billing process.
View your bill
See a copy of your current bill, including the amount due and due date. You can even go backup to 18 previous bills.
Pay your bill
Make easy one-time payments or sign up for EasyPay automatic payments.
Check recent activity
View your recent payments, credits and unbilled charges on your account.
Change your billing address, switch to Paperless Billing and manage payment settings.
managing account information
Keep your account at your fingertips
It’s easier than ever to manage your information. Go to the Account tab to change your address, email, password, security PIN and more.
extra app features
More about the app
No matter what you need, the Cox app has you covered. It was designed to make managing your services easier.
Easy connect setup
Installing your Panoramic Wifi gateway has never been easier.* Get your wifi up and running by starting the setup right from your mobile device. Learn more about installing your gateway
Stay in the know
Once you're signed in, the app can send you push notifications for outages, bills and more. Plus, you can sign up for text alerts.
Sign in easily
No need to remember a password. Just use Face ID or fingerprint recognition to open the Cox app.
*A subscription to any level of Cox Residential Internet service with Panoramic Wifi (Technicolor CGM4141 or Arris TG1682) is required. If you have a different Panoramic Wifi gateway, see cox.com/upgrademymodem to upgrade your device at no additional charge. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.