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Cox Tech Solutions

Unlimited, around the clock Internet technical support, training, and advice

YOUR PERSONAL IT HELP DESK

 

Available 24/7/365, our U.S.-based, certified help desk experts offer preventative solutions and real-time troubleshooting and fixes in English and in Spanish for Internet-connected devices like computers, tablets, mobile phones and smart appliances. Enjoy convenient, all-inclusive support, ranging from basic to complicated, via chat, phone and remote access. The following are a few examples:

 

Technical Support

• Resolve PC issues like crashes, freezing and slow connections
• Fix boot-up problems
• Clean system files & clear temp files
• Install and configure operating system updates

Guidance & Training

• Connect a device to your WiFi network
• Personalize & sync devices
• Upload photos & videos
• Learn new Windows OS
• Connect to and configure your printer


Security & Protection

• Remove viruses, malware & spyware
• Enable security software
• Secure home WiFi network




SUBSCRIPTION TECH SUPPORT PLANS

Get the ultimate peace of mind when you bundle Cox Tech Solutions and Cox Service Protection Plan.* Choose between two bundle plans depending on whether you need virus and malware support for a single Internet-connected device or multiple (up to 4) devices. Both bundle plans include:

 
  • 24/7/365 technical support by phone, chat or remote device access
  • Home networking support for an unlimited number of devices
  • In-home wire repair & education for TV, Internet & Home Phone
  • For a limited time, the Cox Tech Solutions Initial Technician Fee will be waived — a $99.99 value!
  • Save up to $9.99 per month for 12 months

 

 
 

Single Device Support

$
9
.99/mo.
Per month for 12 months
Regular price $16.98/month
Offer Details & Terms
 

Multiple Device Support

$
11
.99/mo.
Per month for 12 months
Regular price $21.98/month
Offer Details & Terms
 

WHAT ARE OUR CUSTOMERS SAYING?

Join the conversation:

ONE-TIME HELP DESK SUPPORT

Get 24/7 expert advice, network support, diagnostics and installation help over the phone.

To purchase one-time help, call 877-TEC-SOLV (877-832-7658).

Troubleshooter

Get troubleshooting help for your computer or tablet from one of our dedicated experts. Whether you're having virus or malware issues or something else, a Cox Tech Solutions expert can get you back on the right track.

Price: $99.99

Home Networking

Get help with a first-time setup, installation or home network issue, such as configuring your wireless router/gateway or connecting to your network, from one of our knowledgeable technicians.

Price: $59.99

Advisor

Learn how to use your computer, applications and devices with the help of a trusted Cox Tech Solutions advisor. From setup to backup, an expert advisor will help you better understand your equipment and the latest technology.

Price: $59.99

PC Tune-Up

Schedule a tune-up and diagnostic tests with an expert technician to ensure that your programs are working properly. You’ll enjoy improved operating performance and maximum PC/laptop efficiency.

Price: $139.99

GET MORE ADVANCED INTERNET SERVICE WITH COX

Internet Support

Find the solutions to keep your Internet streaming seamlessly.

Internet Features

Get the right features and equipment to maximize your Internet experience.

Internet Pricing

Explore options and pricing for Cox High Speed Internet packages and find the right one for you.

For residential customers in Cox service areas. Cox Tech Solutions service options have additional terms and conditions. See important Cox Service Protection Plan details and conditions for full coverage details. Cox Tech Solutions and Cox Service Protection Plan are service marks of Cox Communications. All rights reserved.

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