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Simply follow our illustrated troubleshooting guide below for insightful tips and tricks to improve your speed experience.
Cox WiFi is super fast, but plugging your Ethernet cable into your computer creates a direct connection to the fastest speeds your package has to offer.
Your modem may not be matched for your speed. Take advantage of your true Internet speed by upgrading to the DOCSIS 3.0.
Turn off devices that are not in use to maximize your speed.
You may experience interference if your WiFi modem/router is on the far end of your house, obstructed by thick walls, near baby monitors or by cordless phones. Adjust placement of equipment for the best speed experience.
Consider using a dual-band WiFi modem/router to separate devices. Putting your main equipment on 5 GHz and mobile devices on lower 2 GHz settings ensures faster speeds.
Take a cruise down the Information Superhighway and see how these simple tips helped maximize your speed experience.