SPEED VS. SPEED
What does a higher or lower speed mean? Compare download speeds side by side to find your perfect Cox High Speed Internet package.
Internet Essential
Internet Preferred
Internet Premier
Internet Ultimate*
Internet Essential
Internet Preferred
Internet Premier
Internet Ultimate*
Internet Essential
Internet Preferred
Internet Premier
Internet Ultimate*
Still looking for more information? Let our Speed Advisor find your perfect Internet fit.
ISSUES WITH YOUR SPEED?
Simply follow our illustrated troubleshooting guide below for insightful tips and tricks to improve your speed experience.
1. Plug In
Cox WiFi is super fast, but plugging your Ethernet cable into your computer creates a direct connection to the fastest speeds your package has to offer.
2. Modem Matchmaker
Your modem may not be matched for your speed. Take advantage of your true Internet speed by upgrading to the DOCSIS 3.0.
3. Device Drama
Turn off devices that are not in use to maximize your speed.
4. Sharing
Someone in your house may be sharing music or files, which can drastically reduce your results. Increase your speed package to share files without sacrificing your speed experience.
5. WiFi Power Up
Check your WiFi transmission power settings and set to maximum.
6. Neighborly WiFi Nabbing
It’s possible that one or more of your neighbors are using the same WiFi channel. Try another WiFi channel to find one that delivers optimal speeds.
7. WiFi Obstacles
You may experience interference if your WiFi modem/router is on the far end of your house, obstructed by thick walls, near baby monitors or by cordless phones. Adjust placement of equipment for the best speed experience.
8. Ready for Dual-Band?
Consider using a dual-band WiFi modem/router to separate devices. Putting your main equipment on 5 GHz and mobile devices on lower 2 GHz settings ensures faster speeds.
9. Enjoy Your True Speed
Take a cruise down the Information Superhighway and see how these simple tips helped maximize your speed experience.
Still Not Getting the Results You Expected?
Cox offers FREE WiFi support if you're renting our equipment.
Visit cox.com/wifisupport for more help with your WiFi or
use the Cox Internet Speed Test tool.
GET EVEN MORE WITH COX
Speed Advisor
Learn how much speed you’ll need to connect multiple devices on your home network.
Internet Features
Get the right features and equipment to maximize your Internet experience.
Internet Support
Find the solutions to keep your Internet streaming seamlessly.
See www.cox.com/internetdisclosures for complete Cox Internet Disclosures.