Low-cost internet options
Keeping you connected
We believe that you should have options for reliable internet, so we’ve brought some of our most affordable internet options and available assistance programs together for you. Find a solution here that will help you keep up with family, friends, work and school. Get started by checking if Cox services are available at your home.
Special Notice! Affordable Connectivity Program
Cox Internet as low as $0/mo
Find out if you qualify for Cox Internet for as low as $0/mo after credit from the FCC’s Affordable Connectivity Program (ACP). ACP provides eligible households with up to $30/mo. toward Cox Internet and equipment. This discount is available with select internet plans at all speeds. That means you can choose an internet plan today, apply for the Affordable Connectivity Program, and if you’re approved, you’ll receive a monthly notification when your credit has been applied. Our participation in the program is part of our commitment to affordable internet for all. credit applied w/in 1-2 billing cycles; limited-time program and subject to change; other restrictions apply. Learn more at cox.com/acp. See terms.
Families with children K-12 receiving government assistance | Requires eligibility
Individuals receiving government assistance | Requires eligibility
Pay as you go internet | Requires eligibility
NO term agreement.
Affordable choice for everyone
Low-cost internet plan
for 12 mos. w/ 1-yr. term agrmt.
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Low-cost internet FAQs
What is StraightUp Prepaid Internet?
Pay for internet service before you use it with StraightUp Internet. Prepaid internet is similar to prepaid calling cards or cell phones. Pay in advance for 1 month at a time for a $50 flat fee, modem and taxes included, and get 1.25 TB of data each month. Visit our StraightUp Internet page for more information.
Does StraightUp Internet include prepaid wifi?
Yes, your StraightUp Internet service includes a dual-band wifi modem, so you can get reliable wifi around your home.
How do I add another month of service with StraightUp Internet?
It’s easy with our pay-as-you-go internet service. Log into My Account on Cox.com to add another month.
Can I automatically renew my StraightUp Internet each month?
Yes! Log into My Account on Cox.com and signup for EasyPay.
Am I eligible for Connect2Compete service?
Families with K-12 children who are eligible for the National School Lunch Program, SNAP, and/or TANF; who receive Tenant-Based Vouchers, Project-Based Vouchers or Section 8 Project-Based Rental Assistance (PBRA); and/or who live in Public Housing, are eligible for Cox’s Connect2Compete discounted Internet service offer.
Is Connect2Compete service part of a school program?
Connect2Compete is a program to provide home Internet service for families. It is not a school program and is not endorsed or required by your school. Your school is not responsible for Connect2Compete accounts. No school funds were used for this notice.
Am I eligible for the Emergency Connectivity Fund (ECF)?
The Emergency Connectivity Fund (ECF) is a government assistance program from the FCC that requires customers to be identified by a participating school or library. Home internet for eligible ECF households is offered at $30.00/mo. (billed to the school or library) with a $20.00 one-time modem purchase and, if needed, a $100 professional installation. Visit Cox Home Connectivity for Education for more information.
Can I get low-cost home internet under the CARES act?
Am I eligible for ConnectAssist Service?
You are eligible for the service if you participate in one of the following government subsidy programs: SNAP, TANF, Head Start, WIC, Low Income Home Energy Assistance Program (LIHEAP), certain Public Housing, Pell Grant, Veterans Pension, certain Tribal Programs, Supplemental Security Income (SSI), and certain state Medicaid programs (see cox.com for list of currently eligible states). You will need to provide proof of eligibility. The ConnectAssist program, including eligibility criteria, package details, and pricing may change over time. Customers may become ineligible if eligibility criteria change or customers are unable to verify, on an annually recurring basis, eligibility based on the current list of eligible programs.
I am a community organization serving people in need. How to I help get them connected to the internet?
Do I need to purchase my own modem or will Cox provide it?
With Connect2Compete, ConnectAssist, or StraightUp Internet one wifi modem rental is included with the monthly package charge (may include refurbished wireless gateway). For Connect2Compete and ConnectAssist equipment must be returned on service cancellation. Additional equipment is extra, but if you would like to use your own device or upgrade to a Panoramic Wifi modem, you’ll need to place your order online, then Contact Us.
To use your Cox Starter Internet package as wifi, you will need to add our Panoramic Wifi gateway or provide your own wifi router. Learn more about Panoramic Wifi and how it can help you get wall-to-wall, whole home wifi coverage. In certain cases, Panoramic Wifi Pods, sold separately, may be required for extended coverage.
What is wifi?
Wifi and internet are two different things. Wifi is an alternative to cables connecting devices. Wifi gives you wireless access to the internet from anywhere in your home via a modem, which translates the signal from Cox. The wifi router distributes your internet connection through your home so all your devices can communicate with each other and the internet.
What is a term agreement?
As with most services you sign up for, you are making a commitment. This commitment is known as a term agreement, which is an agreement between us and you that provides you certain price savings for internet by sticking with us for a certain period of time. If, for any reason, you are not satisfied with your service within the first 30 days of your agreement, we offer a hassle-free 30-day money-back guarantee. This means, if you cancel within your first 30 days, there will be no early termination fee (ETF). To do this, please call our Cox Customer Care team at the number located on your bill. After your first 30 days have passed, you will be charged ETFs if you cancel your Internet service before the agreement is over. There are no ETFs for cancelling TV, Phone, or Homelife Automation. Homelife Security with Starter Equipment Kit requires a separate 2-year term agreement with ETFs. If you are not interested in a term agreement, we do offer month-to-month Internet plans for an additional small monthly fee. In the event you want to change services or equipment covered by a term agreement you can do so without incurring ETFs, but such changes will affect your rates and discounts. We want you to be completely satisfied with our services so please contact our Cox Customer Care team by chat or phone if you have any questions or want to make any changes to your account.
What is the difference between upload and download speed?
Two things matter as it relates to the speed of your internet connection: the download speed and the upload speed. Download is the speed at which your computer receives data from the internet. In general, when you browse a webpage, you pass a very small amount of data to the web called a request and the web page and all of the assets are downloaded to your computer. Upload is the speed at which your computer sends data to the internet (or cloud). This is mostly relevant when you are uploading pictures or videos from your computer to someplace on the internet. Generally, upload speeds are slower than download speeds as more customers have the need for downloading information from the internet, like loading web pages, streaming videos, etc. Download and upload speeds are both measured in megabits per second (Mbps). Check out our speed test for an accurate assessment of your current internet connection.
A note about pricing
Prices exclude taxes, surcharges, usage-based charges, certain equipment, and other fees or charges, which are subject to change. If your package includes internet, promotional period runs from first installation of Internet service, even if you change speeds. After promotional periods, regular rates apply. Pricing, packages, and policies are subject to change. Other restrictions may apply. "No term agreement" means no minimum term period requirement and no early termination fees. A credit check and/or deposit may be required. May not be combined with other offers or discounts. Advertised rate and taxes vary by service location. Not all services available everywhere.
About internet service
Use of a Cox-approved DOCSIS 3.0 or higher cable modem is required for internet service. (Gigablast and Ultimate service require 3.1). WiFi equipment meeting the 802.11ac standard is required for optimal wireless Ultimate and Gigablast performance. For current download/upload speeds for all Cox Internet tiers, visit the Speeds and Data Plans page. Uninterrupted or error-free internet service, or the speed of your service, is not guaranteed. Actual speeds may vary based on type of equipment used, environmental and structural conditions in your home, number of users and other factors. Maximum available speeds may vary depending on service area. For more information on Cox Internet, see Cox Internet Service Disclosures.
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. In your area, we don’t currently charge fees for exceeding data plans.
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Additional Data Plans can be added for an additional monthly charge. Excess usage is $10 per additional 50 GB block. Unused data does not roll over. For more details on data plans and data usage, see cox.com/dataspeedplans and cox.com/datausage.
**About making changes to your plan
Additional services can be added at then-current regular rates. Rates and discounts subject to change when adjusting or removing services or equipment.
About Affordable Connectivity Program (ACP)
FCC ACP offers a discount on internet service to eligible households from any participating provider (discount applied via monthly credit within 1-2 billing cycles). Applies to post-paid internet only. Program and discount are subject to change. Non-transferrable; one per household. You remain responsible for monthly payment to Cox and may transfer the benefit to another provider at any time. Discount ends when fund is expended. After Program, Cox’s regular rates apply, which are subject to change. Non-transferrable; one per household. FCC decides eligibility. For more details see cox.com/acp.
About StraightUp Internet
Not available in all areas. Speeds up to 50 Mbps download / 3 Mbps upload. Uninterrupted or error-free service, or speed of service, not guaranteed. Actual speeds vary. Access via wifi may result in reduced Internet speeds due to type of equipment, environmental or structural conditions in your home, number of users and other factors. Learn more at www.cox.com/internetdisclosures. Price includes taxes. Initial monthly service fee includes one-time equipment Starter Kit (new or refurbished wifi modem, co-axial and ethernet cable, and instructions); subject to limited 90-day warranty; additional equipment extra. Includes 1.25 TB of data per month. Unused data does not roll over. Service/Starter Kit non-refundable; not eligible for Cox 30-Day Money-Back Guarantee. Pricing and policies subject to change. Services subject to Cox StraightUp Internet Customer Agreement (including arbitration provisions) (cox.com/SUI-agreement), Acceptable Use Policy (cox.com/aup) (including Cox’s right to terminate service for abuse of network), and other policies (cox.com/policies). Other restrictions may apply. “No term agreement” means no speciﬁc term period requirement and no early termination fees.
Available to residential customers in Cox service areas who meet eligibility criteria. Connect2Compete provides low-cost home Internet service for families with K-12 children who participate in an eligible government assistance program (the National School Lunch Program, SNAP, TANF, Low Income Home Energy Assistance Program (LIHEAP), Women, Infants and Children Program (WIC), Head Start; those who receive Tenant-Based Vouchers, Project-Based Vouchers or Section 8 Project-Based Rental Assistance (PBRA); and/or who live in Public Housing). Program, including eligibility criteria, package details, and pricing may change over time. Visit Cox.com/C2C for more information. Monthly package price includes Connect2Compete Internet service (speeds up to 50 Mbps download/3mbps upload) and one Wifi modem rental (new or refurbished wireless gateway). Equipment must be returned on service cancellation. Price excludes professional installation, additional equipment, applicable taxes, and other fees, which are subject to change. Includes 1.25 TB of data per month. Unused data does not roll over. Includes Cox Wifi Hotspot access (see www.cox.com/hotspots). Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures. Customers who are no longer eligible will be required to choose a different package to continue service. Other restrictions may apply. Connect2Compete is not a school program and is not endorsed or required by your school. Your school is not responsible for Connect2Compete accounts. No school funds were used for this notice. “No term agreement” means no speciﬁc term period requirement and no early termination fees.
Available to residential customers in Cox service areas who meet eligibility criteria. ConnectAssist provides affordable home Internet service for customers who participate in an eligible government assistance program (SNAP, TANF, Head Start, Women, Infants and Children Program (WIC), Low Income Home Energy Assistance Program (LIHEAP), certain Public Housing programs, Pell Grant, Veterans Pension, certain Tribal Programs, Supplemental Security Income (SSI)) and certain state Medicaid programs. Program, including eligibility criteria, package details, and pricing may change over time. Customers may become ineligible if eligibility criteria change or customers are unable to verify, on an annually recurring basis, eligibility based on the current list of eligible programs. See cox.com/connectassist for more information. Monthly package price includes Internet service (speeds up to 50 Mbps download/3mbps upload) and a discounted wifi modem rental (new or refurbished). ConnectAssist Internet only (no wifi modem) or upgrade to Panoramic Wifi also available. Rented equipment must be returned on service cancellation. Price excludes professional installation, additional equipment, applicable taxes, and other fees, which are subject to change. Includes 1.25 TB data per month. Excess usage is $10 per additional 50 GB block (max $30/mo.). Unused data does not roll over. Includes Cox Wifi Hotspot access (www.cox.com/hotspots). Customers who are no longer eligible will be required to choose a different package to continue service. Other restrictions may apply. “No term agreement” means no speciﬁc term period requirement and no early termination fees.
All services and plans subject to Cox Residential Customer Service Agreement (including arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network) and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer.
*Applicants may need to provide documentation for eligibility.
Other restrictions may apply.