## Using the Cox Panoramic Wifi App # Run Your Home Network with Ease The Panoramic Wifi app puts you in control of your home network. Easily manage your wifi, customize settings, and keep your connection running smoothly—all from your phone. ## How the Panoramic Wifi App Works Learn how to get the most out of your home wifi network with the Panoramic Wifi app. - **Organize devices** - Go ahead, name your family's devices. It'll be easier to control them in the Panoramic Wifi app. - **Hunt down wifi hogs** - If someone's using more than their share of the data, you can find them in a flash and set limitations. - **Control wifi settings** - It's your wifi, you make the rules. You can even pause everyone's devices at dinner. - **Protect your devices** - Turn on Advanced Security to safeguard your home network from online threats. ## What can you do with the Panoramic Wifi App ## Learn How to Be a Wifi Boss ### Manage Your Wifi Profiles With the Panoramic Wifi app, view your devices, set rules as you go and pause your wifi to bring the whole family together. ### Share Wifi Feature The Share Wifi feature in the app lets your guests instantly connect to your network. Just go to the WiFi tab and then tap the WiFi details button. From there, you can: - Tap the Share button to send your guests a text with your wifi details - Have your guests scan the QR code to connect instantly - Choose to show or hide the wifi password ### Set Up Downtime Schedule internet breaks and set specific times to pause wifi access, helping you manage screen time with ease. ### Manage Advanced Security Turn on Advanced Security in your app to protect your connected devices from online threats. - Receive threat detection automatic alerts - View the status of your network and history - Select Advanced Security from Home tab ## Download the Panoramic Wifi App ## Device Management at Your Fingertips Download the Panoramic Wifi app so you can stay on top of alerts, no matter where you are. [Download on the App Store](https://apps.apple.com/us/app/cox-panoramic-wifi/id1419778819) | [Get it on Google Play](https://play.google.com/store/apps/details?id=com.cox.panowifi&hl=en_US) ## Setting up the Panoramic Wifi App ## Rule Your Wifi Network in 4 Easy Steps Download the Panoramic Wifi app and follow these simple steps to get to know your home's wifi network. [Learn more](https://www.cox.com/residential/support/cox-panoramic-wifi-app-features.html) about Panoramic Wifi app tips. 1. **Sign in with your Cox user ID** - [Register here](https://www.cox.com/myprofile/registration.html?finalview=https%3A%2F%2Fwww.cox.com%2Fwebapi%2Fcdncache%2Fcookieset%3Fresource%3Dhttps%3A%2F%2Fwww.cox.com%2Fresaccount%2Fhome.cox) for an account if you don't already have one. 2. **Name your network** - Select the WiFi tab, then WiFi details at the top. Tap Edit WiFi settings, edit your details then tap Save to apply the changes. 3. **Create profiles for your family** - Open the WiFi tab and select Add a person. 4. **Assign devices to your family members' profiles** - Opening the WiFi tab, selecting a connected device, and then tapping Assign this device. Next, you can Assign to a person by choosing a profile, then select Save to apply. ## StayConnect Wifi ## Stay Connected—Even During an Outage Stay connected, even when the unexpected happens. StayConnect Wifi from Cox keeps your wifi on during an outage by automatically switching to cellular backup, so you can stream, work, and stay online without interruption. Learn about how to activate StayConnect Wifi below. 1. **Go to the Account tab on your app** 2. **Then tap "Activate StayConnect Wifi"** 3. **Follow the instructions for activation** StayConnect Wifi is available as a subscription to Cox Panoramic Wifi customers with 500 Mbps download or higher speed tiers and compatible equipment. ## Fix Common Network and Device Issues The Panoramic Wifi app helps you solve connectivity issues, find answers to frequently asked questions and find useful video tutorials. - **Restart Gateway** - Go to the Overview tab, scroll down to Connection Trouble? section and then tap Restart Gateway. - **Add/activate Gateway** - Select More from your dashboard, select Add a device, then Cox Device and Panoramic Wifi Gateway. - **Troubleshoot device on network** - Go to the Connect tab to run a test to troubleshoot your wifi connectivity of your devices. - **More support** - Go to the More tab, tap More Options and then Help to access live chat, customer service, support articles and more. ## Related Internet Topics - [Panoramic Wifi Gateway](https://www.cox.com/residential/internet/learn/panoramic-wifi-gateway.html) - [Panoramic Wifi pods](https://www.cox.com/residential/internet/learn/wifi-pods.html) - [Advanced Security](https://www.cox.com/residential/internet/learn/advanced-security.html) - [Cox home hotspots](https://www.cox.com/residential/internet/learn/cox-hotspots.html) - [Panoramic Wifi](https://www.cox.com/residential/internet/learn/about-panoramic-wifi.html) ## Looking for More? - **[Panoramic Wifi app features](https://www.cox.com/residential/support/cox-panoramic-wifi-app-features.html)** - Get more tips on setting parental controls, personalized profiles and more. - **[Account management with the Cox App](https://www.cox.com/residential/learn/cox-app.html)** - Troubleshoot, pay bills, and manage your account—all from the Cox App. - **[Internet plans](https://www.cox.com/residential/internet.html)** - Find the right speed and package to keep your home connected to everything. --- [Internet service details](https://www.cox.com/residential/internet/learn/panoramic-wifi-app.html#internetServiceDetailModal). All services and plans subject to [Cox's Residential Customer Term Agreement](https://www.cox.com/aboutus/policies/customer-service-agreement.html) (including mandatory arbitration provisions), [Acceptable Use Policy](https://www.cox.com/aboutus/policies/acceptable-use-policy.html) (including Cox's right to terminate service for abuse of network), and other [policies](https://www.cox.com/aboutus/policies/customer-service-agreement.html). See [Annual Notice Information](https://www.cox.com/aboutus/policies/annual-privacy-notice.html) for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit [www.cox.com/aboutus/policies.html](https://www.cox.com/aboutus/policies.html). All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month). Unused data does not roll over. See [Speeds and Data Plans](https://www.cox.com/aboutus/policies/speeds-and-data-plans.html) Information for more details on internet service and data plans. See [cox.com/datausage](https://www.cox.com/residential/internet/learn/data-usage.html) for more details on data usage. Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer's existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.