Learn about internet data usage
1.25 TB of data included every month
Whether you’re streaming your favorite show or video chatting with your friends, your data is what gets the job done. Our Internet plans automatically come with 1.25 TB (terabytes) of data every month to help you connect to everything important.
your activity and devices
What impacts data usage
All downloaded and uploaded data delivered over your Cox Internet service counts towards your data plan. There are two main factors that contribute to your monthly data usage.
How you use your Internet impacts your data. For example, streaming an hour of content uses more data than an hour of checking emails.
The number of Internet connected devices and the number of people using these devices in your household also impacts data usage. When you have more devices connected to the same network, more data is going to be used.
how is your data used
What you can do with 1.25 TB of data every day?
Keep a family full of gamers, TV buffs and social media stars happy. 1.25TB is more than enough data for the majority of households. Here are some of examples of what you could do with 1.25TB every day in a month.
Stream 10 hours of your favorite shows in HD and music for 7 hours every day.
Play multi-player games online with your friends and family for 3 hours every day.
Video chat for 8 hours every day for all your work-from-home meetings and remote learning needs.
Browse different sites and check your email for 9 hours every day.
how to monitor data usage
Track your household’s usage
how to lower your data usage
Try these five easy tips
Adjust your image and video quality settings across online gaming, 4K and HD video apps like Netflix and security cameras like Nest
Disable the auto-play feature on your streaming apps and social media
Download new games when you have enough data for the month
Compress and resize images to send smaller photo sizes
Close any programs that you aren’t currently using
Data usage FAQs
Have more questions about using your data? Here are some answers:
What happens if I go over my data plan?
If you go over your 1.25 TB of data, don’t worry. 50 GB of data will be automatically added to your plan for $10 on your next bill. 50 GB is enough to stream 15 hours of HD video. If you end up using that 50 GB, we’ll add another 50 GB for $10. We’ll keep adding 50 GB for $10 until you reach your $100 limit on data overage charges or until your next usage cycle begins.
If it’s your first month going over, you’ll get a one-time, courtesy credit for each $10 charge on your next bill.
Is unlimited data included with Gigablast and Ultimate internet tiers?
Gigablast and Ultimate Internet tiers come with 1.25 TB (1,280 GB) of data. If you feel you need more data than 1.25 TB, you can add the Unlimited Additional Data Plan.
Do I have a data plan?
Yes. All of our residential Internet plans include 1.25 TB (1,280 GB) of data. This data comes at no additional cost.
Do other Internet providers have data plans based around data usage?
Yes. Most Internet service providers (ISP) base their data plans around data usage.
When does my data limit reset?
Each month, your monthly usage cycle will start and end on the same dates. It’s worth noting that usage cycle dates are different than the dates on your bill. Additionally, these dates can be found on the data usage meter on the Cox app and on Cox.com.
How much data do I need now that I am working from home a lot?
Due to an increase in the number of people working from home and sheltering in place as a result of COVID-19, we have increased our data plan allowance by 25%. With 1.25 TB of data, we believe this amount is more than enough to cover extra usage. Check out the data usage calculator to pinpoint how much data you think you’ll need.
How do I know how much data I have used?
There are several ways you can keep track of your data usage. Cox.com offers a Data Usage Meter—which is also available on the Cox app. If you use the Cox app, you have the ability to add a miniature meter widget to your smartphone’s home screen. If you’re using Panoramic Wifi, you can use the Panoramic Wifi app to see which devices are using the most data in your household. Additionally, you can set notification preferences to alert you via SMS, email or browser when you reach 75%, 90%, 100% and 110% of your monthly data plan.
I don’t think I am receiving my data usage notifications.
Check to make sure your email address and phone number are correct in the My Profile section of your account.
Are there restrictions on how I can use my Internet connection?
All data plans are subject to the Acceptable Use Policy, including potential actions for abuse. The Acceptable Use Policy prohibits activities that negatively impact network performance for you and other customers. The use of servers, or file-sharing applications that consume extreme amounts of data that could impede traffic flow for your immediate area are just a few examples
Related internet topics
Looking for more?
Internet service details. All services and plans subject to Cox Residential Customer Term Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month). Unused data does not roll over. See Speeds and Data Plans Information for more details on internet service and data plans. See cox.com/datausage for more details on data usage.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, packages, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.