# Cox Internet Features ## Let's get to know your internet Welcome to fast, reliable and smart connections. We're here to help break down everything you need to know to get the most from your internet service—you'll be a pro in no time. ## Your internet features Fast speeds, maximum coverage and more network control are just the start of what keeps your internet at its best. ### Strong connections Our internet brings everyone a super-fast in-home connection. For even faster speeds and coverage (plus [Advanced Security](https://www.cox.com/residential/internet/learn/advanced-security.html) for ultimate protection), you can add [Panoramic Wifi](https://www.cox.com/residential/internet/wifi.html). ### Stay connected on the go Whether you're traveling or out of town on vacation, all internet customers have access to [4M wifi hotspots](https://www.cox.com/residential/internet/learn/cox-hotspots.html) to help keep you connected to what you love. ### 24/7 added technical support Rest easy on the tech issues with 24/7 access to our technicians. For more complex in-home help, add [Cox Complete Care](https://www.cox.com/residential/completecare.html) for advanced technical support and advice for all your home's devices. --- # Cox Fiber Benefits ## The Cox Fiber experience. Simply brilliant. ### Why brilliant internet? Cox Fiber is brilliant because it transforms the way you stream, surf, work, play, and more. Your day is definitely getting brighter. - Enjoy exceptional fiber reliability - Upload as fast as you download - Get ultra-fast speeds on all your devices at once ### Brilliant reliability Cox fiber-to-the-home technology delivers an internet connection that works steadily and reliably as promised, delivering ultra-fast speeds. - Enjoy the peace of mind that your connection will work—period - That's why hospitals, fire stations, stadiums, schools, and homes count on us - Rely on ultra-fast speeds for everyone in the home, on all devices, all at once ### Brilliant speed Ultra fast. Super fast. Blazing fast. Whatever you call it, Cox Fiber speeds are built to handle the biggest needs—now and down the road as demands steadily increase. - Want more horsepower? Multi GIG speeds up to 2 GIG are available - Cox Internet delivers faster speeds than 5G home internet - Keeping you connected to what matters most ### Brilliant living and working There's something for everyone with Cox Fiber, including heavy uses like working from home, serious gaming, and content creation. Plus using 4k/8k for streaming and screen sharing. - Data-heavy meetings and presentations are a breeze - Gamers enjoy smooth multiplayer competition with no lag - Upload content to social platforms at the speed of light. --- #Our Fastest Internet Delivers Big Features ## Tap into the power of multi GIG speeds 2 Gbps download speeds - **Work remotely, reliably** - With 1,000+ Mbps download speeds, you can keep your flow going—even if the rest of the house is online. Cox Internet is fiber-powered and connected to the premises via coaxial cable. - **More gaming, less lagging** - When every second counts, we make sure your gaming stays smooth and steady. - **Stream services seamlessly** - Can't agree on what to watch? Everyone can still stream their favorite shows on their own—all in crystal clear 4K. --- ## What would you like to learn about? Explore internet topics, learn how to use different features and get the most from your services. - **Speed and connection** - See how internet speeds work to keep your home connected. [Learn about speed and connection](https://www.cox.com/residential/internet/learn/speed.html) - **Manage wifi** - Set preferences and run your network the way you want. [Learn about managing wifi](https://www.cox.com/residential/internet/learn/control.html) - **Panoramic Wifi** - Discover all the ways to get the most from your smart wifi. [Learn about Panoramic Wifi](https://www.cox.com/residential/internet/learn/about-panoramic-wifi.html) - **Cyber security options** - We can help keep your network safe from online threats. [Learn about cyber security options](https://www.cox.com/residential/internet/learn/cybersecurity-options.html) - **Cox Hotspots** - Find out how to stay connected when you're on the go. [Learn about Cox Hotspots](https://www.cox.com/residential/internet/learn/cox-hotspots.html) - **Email** - Account management tips for customers who have email with us. [Learn about email](https://www.cox.com/residential/internet/learn/email.html) --- ## Panoramic Wifi features When you add Panoramic Wifi to your Cox Internet service, you get more than just wifi equipment—you get the full wifi experience. ### Reliable wifi across your home The Panoramic Wifi Gateway is a modem and router in one that delivers wall-to-wall coverage. [Get to know the wifi gateway](https://www.cox.com/residential/internet/learn/panoramic-wifi-gateway.html). ### Control your wifi with a tap Manage your network, keep an eye on your devices and even pause the wifi at dinnertime with the Panoramic Wifi app. [Learn about the Panoramic Wifi app](https://www.cox.com/residential/internet/learn/panoramic-wifi-app.html). ### Automatic network protection With Advanced Security included, you can help protect your network from digital threats and get real-time alerts if something's wrong. [Learn about Advanced Security](https://www.cox.com/residential/internet/learn/advanced-security.html). --- ## Looking for more? - **[Your services](https://www.cox.com/resaccount/internet-service-details.html)** - See your Cox Internet speed and all the helpful tools available for your plan. - **[Internet connection issues](https://www.cox.com/residential/support/fixing-internet-connection-problems.html)** - Having trouble connecting to the internet? We can help with that. - **[Internet plans](https://www.cox.com/residential/internet.html)** - Find the right speed and package to keep your home connected to everything. --- ## Frequently Asked Questions ### What are the benefits of fiber internet? Fiber is the future – as an internet delivery mechanism, it provides fast, reliable speeds, and can scale to keep up with the increasing bandwidth demands of your cloud and connected devices (i.e., cloud-based gaming, 4k video streaming, video conferencing, live social media streaming, and more). Fiber-optic cables are made of up strands of glass that are thinner than human hair transmitting your data as light (literally, traveling at the speed of light), enabling the fastest symmetrical upload/download speeds, meaning your upload speeds are equal to your download speeds. Traditional cable transmits data over metal cables and cannot currently support symmetrical upload/download speeds. Fiber-based networks are less likely to be impacted by a power outage than traditional internet transport networks and are less susceptible to signal interference. Fiber networks are less likely than traditional transport networks to be impacted by a power outage and are resistant to signal interference, resulting in less downtime. ### What is gigabit internet? Gigabit internet (formerly called Cox Gigablast) means that 1,000,000,000 bits of data is transferred through the network in one second. Cox Go Super Fast Internet (1 gigabit internet) is roughly 50x faster than average DSL speeds, with download speeds up to 1 Gbps (1000 Mbps). Some customers can upgrade to Go Beyond Fast Internet (2 gigabit internet) speeds and receive download speeds up to 2 Gbps (2000 Mbps). ### What's the difference between a megabit and gigabit? Confused over gigabits and megabits? If your current internet speed is 10 Mbps (megabits per second), Cox Go Super Fast Internet offers up to 100 times that (1 Gbps). With all those extra megabits, you can stream a full-length HD movie while you download a dozen more, video chat while you play a multiplayer game online with minimal lag, or download data faster than many computers can write data to a hard drive. ### How fast is Cox Fiber internet? Cox Fiber internet can reach multi GIG speeds (where available), for both upload and download speeds. With this rate, you can simultaneously stream full 4K movies, share large files, play multiplayer games online, livestream video and join video conference calls seamlessly. --- [Internet service details](https://www.cox.com/residential/internet/learn.html#internetServiceDetailModal). All services and plans subject to [Cox's Residential Customer Term Agreement](https://www.cox.com/aboutus/policies/customer-service-agreement.html) (including mandatory arbitration provisions), [Acceptable Use Policy](https://www.cox.com/aboutus/policies/acceptable-use-policy.html) (including Cox's right to terminate service for abuse of network), and other [policies](https://www.cox.com/aboutus/policies/customer-service-agreement.html). See [Annual Notice Information](https://www.cox.com/aboutus/policies/annual-privacy-notice.html) for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit [www.cox.com/aboutus/policies.html](http://www.cox.com/aboutus/policies.html). All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month). Unused data does not roll over. See [Speeds and Data Plans](https://www.cox.com/aboutus/policies/speeds-and-data-plans.html) Information for more details on internet service and data plans. See [cox.com/datausage](https://www.cox.com/residential/internet/learn/data-usage.html) for more details on data usage. Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer's existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.