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Cox Internet-only service

Internet that’s got you covered

With days filled with video conferencing, work emails and remote learning, you need more from your Internet than ever before—and our internet-only service can help. Just choose the one that fits your needs, then add extra services to create the perfect plan for your whole family.

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It looks like an account already exists at this address

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Edit the address you entered below to continue

Your new address matched multiple addresses

If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

Your new address matched multiple addresses

Your new address matched over 200 possible addresses. Rather than have you select from a large list, we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

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Sorry, we can't find a home at that address. Please try again.

Your new address matched multiple addresses

If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

Your new address matched multiple addresses

Your new address matched over 200 possible addresses. Rather than have you select from a large list, we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

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Congrats - looks like your home qualifies for special offers

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Thanks, check out our offers available at your home

First, let’s check your service location

Your new address matched multiple addresses

If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

Your new address matched multiple addresses

Your new address matched over 200 possible addresses. Rather than have you select from a large list, we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

First, check for our best offers available at your home

Your new address matched multiple addresses

If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

Your new address matched multiple addresses

Your new address matched over 200 possible addresses. Rather than have you select from a large list, we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

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Internet-only plans

Choose how you connect

Start by using the dropdown menu to select the best internet-only plan for you. Once you find the package you want, you’ll be able to choose your speed and make it your own with extra customization options.

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Qualifying households could now get up to $30/mo. towards Cox Internet and equipment through the FCC’s Affordable Connectivity Program. See terms.

Looking to bundle Internet with other Cox services? We’ve got you. Shop popular packages & bundles

Internet-only features

Made with your needs in mind

Fast, reliable speeds

Power your life with internet bundles featuring speeds up to one gigabit. Plus, game online with less lag using Elite Gamer. (included in all internet bundles)

Extended wifi coverage

Connect to a reliable wifi signal around your home with the Panoramic Wifi Gateway, an all-in-one modem and router. (included in all internet bundles)

Premium tech support

Have more peace of mind with Cox Complete Care, 24/7 premium tech support that takes care of your toughest troubleshooting needs.

Unlimited data

Surf, stream and game as much as you want every month by using unlimited data. Plus, easily add and remove unlimited data anytime your needs change.

Internet-only benefits

Earn monthly savings when you choose a bundle with Cox Complete Care or a bundle with Cox Complete Care and unlimited data.  

Earn monthly savings when you choose a bundle with Cox Complete Care.

With our term agreement, your bill won’t change for two full years when you choose a bundle with Cox Complete Care or a bundle with Cox Complete Care and unlimited data. If you’re not interested in a term agreement, you can switch to a month-to-month plan for an additional $10/month.  

With our term agreement, your bill won’t change for two full years when you choose a bundle with Cox Complete Care. If you’re not interested in a term agreement, you can switch to a month-to-month plan for an additional $10/month.  

Protect your connected device from online threats with Cox Security Suite (included with all internet bundles) and Advanced Security (included with Panoramic Wifi).

Take control of your home network. The Panoramic Wifi app makes it easy for you to view your connected devices, change your network name and pause wifi for dinnertime or bedtime. (included with Panoramic Wifi)

Get your wifi on the go with all Cox Internet bundles. Connect to any of our Cox hotspots across the country to save on cellular data when you’re away from home.

Getting started with Cox

The perks to picking your plan

  • Your Internet should be at its best every day. We’re committed to investing in the capacity and reliability of our network, and have increased speeds for the last 15 years.

  • Get connected quickly with free next day delivery available for orders placed before 1PM, Monday – Friday.

  • We’re here to chat while you choose a plan and will still be here after you’ve picked one out. We’ve got your back 24/7.

  • We want to make sure you love your service. The 30-day money-back guarantee* lets you change your plan with no pressure. After that, you can still change your speed whenever life changes.

Cox Internet-only FAQs

Your questions answered

No, you are guaranteed to get the same great deals whether you order online, over the phone or in a Cox store. Shop with confidence with our 30-day money-back guarantee.

Whether you’re an occasional emailer or an all-night binge-watcher, we’re here to help you find the internet speed and package that’s just right for you. Refer to our internet speed guidelines to find the speed that’s right for you. Want to know how much speed you have now? Try our device speed test using your computer or mobile device.

Yes – we want you to have the speed that best fits your needs so you always have the option to change it later. You can do this online or you may contact our Cox Customer Care team by chat or by phone. We try our best to get you what you need as fast as possible so if you have a modem that is compatible with your requested speeds, we can upgrade your speeds in minutes to get you up and running in no time. Too much speed? No problem – you can choose to downgrade. If you’ve taken advantage of some special promotional offers, you may not be able to maintain discounted rates if you change your speed. Chat with us to learn about your options.

Cox Internet download speeds go up to 940 Mbps. Choose a plan that fits your needs, or check out our fastest internet plan, Gigablast gigabit Internet.  

Panoramic Wifi is the advanced experience you receive with the Panoramic Wifi Gateway, available for rent with all of our Internet service plans. Using the latest technology, the all-in-one modem and router delivers consistently fast, wall-to-wall wifi throughout your home. If you are in a situation where your home has dead zones, get stronger wifi signals by purchasing Panoramic Wifi Pods, the wifi-boosting stars of our Panoramic Wifi suite. Customers that use Cox's Panoramic Wifi will receive access to support tools to help manage and control your in-home network.

 

Get Panoramic Wifi

By offering the Panoramic Wifi Gateway as a rental, it gives us the capability to upgrade the software and firmware on these devices to improve them while protecting and managing devices connected to our network. This also ensures that as technology evolves, we are able to provide you with the newest and best devices in your home.

The Panoramic Wifi Gateway is the only Wifi Modem we offer for rental. This device combines a DOCSIS 3.1 (3.0 for Internet Starter, Internet Essential and Internet Preferred) cable modem with a powerful 2-port gigabit wired router, dual band 802.11 AC wireless router which also supports 802.11 A/G/N.

Wifi and internet are 2 different things. Wifi is an alternative to cables connecting devices. Wifi gives you wireless access to the internet from anywhere in your home via a modem, which translates the signal from Cox. The router distributes your internet connection through your home so all of your devices can communicate with each other and the internet.

Yes. Our techs provide set up assistance, configuration and troubleshooting for a wide range of home electronics including TVs, gaming systems and connected devices such as Amazon Echo and Google Home. They can also help set up smart home hubs (including Homelife Hubs) but do not provide ongoing support for Homelife services and equipment.  

Yes, with Cox Complete Care you don’t have to pay the $75 trouble call service charge for Cox Video, Internet and Phone service, including Panoramic Wifi. Some exceptions apply.

All of our Internet plans included unlimited data so you can surf, stream, share and game without limits or worrying about overages.

All of our residential internet plans include 1.25 terabytes (1,280 gigabytes) of data at no additional cost. If you go over, we’ll automatically add 50 gigabytes of data for $10 to your next bill. That's enough for about 15 hours of streaming HD video. If you use that 50 gigabytes, we automatically add another 50 gigabytes for $10 and so on until you reach our $100 limit of data overage charges or until your next usage cycle begins. If it’s you’re first month going over, no sweat. You'll find a one-time, courtesy credit for each $10 charge on your next bill.

Want to surf, stream without monthly limits? Check out our unlimited data plan.  

Since data usage has increased as a result of many more people working from home and sheltering in place due to COVID-19, we have increased our data plan allowance by 25% to 1.25 TB (1,280 GB). For most people, this increase is more than enough to cover any extra usage. We encourage you to visit the data usage calculator to get a sense of how much data you’ll need.   

With our new flexible pricing options, you can buy only the services you want rather than signing up for multi-product bundles. You can build your own package by starting with our discounted Internet offers. You can always add TV, Phone, or Homelife Automation at our everyday prices (then-current regular (non-promotional) rates) and remove them without impacting the rates on your remaining services. If you want to change the tier of any of your services, like a different Internet speed or TV package, we will work with you find the service that meets your needs, but your rate and available discounts will be different since you are changing the level of services you are subscribed to.  If you sign up for an Internet Bundle, removing either Panoramic Wifi or Cox Complete Care from your bundle will cause you to lose your bundle discount and promotional pricing. If you choose to sign up for a term agreement to get additional savings, ETFs apply for termination of your Internet service, but not if you cancel your TV, Phone, or Homelife Automation plans. If you’d rather not to make a commitment on your Internet plan, options are available without a term agreement for an additional small monthly fee. Homelife Security with Starter Equipment Kit requires a separate 2-year term agreement with ETFs.

The Emergency Broadband Benefit is an FCC program to help households struggling to pay for Internet service during the pandemic. Through this program, the Federal government will provide a discount of up to $50 per month towards Internet service for eligible households and up to $75 per month for households on Tribal lands. It is limited to one monthly service discount and one device per household.  

  • Free or Reduced lunch through the National School Lunch Program (NSLP)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Federal Public Housing (including Section 8, Multi-family units, and Public Housing Authorities)
  • Pell Grant recipient for current academic year
  • Unemployment filing during COVID pandemic (after Feb 29th 2020 and total household income below $99,000 for single filers and $198,000 for joint filers)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Veterans Pension & Survivors Benefits
  • Proof income is 135% or less than federal poverty guidelines (three consecutive paystubs or a tax return). Note: 135% of federal poverty guidelines is approximately $35,000 for a family of four. You can look up the income maximum for your household at: https://www.lifelinesupport.org/do-i-qualify/federal-poverty-guidelines/
  • Tribal Programs (and proof of living on tribal lands) including:
    o    Any of the programs listed above
    o    Bureau of Indian Affairs General Assistance
    o    Tribal Temporary Assistance for Needy Families (Tribal TANF)
    o    Food Distribution Program on Indian Reservations
    o    Head Start

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