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Cox Fiber: 100% fiber-optic internet

Cox Fiber is here

Good news – Cox Fiber is available at your house! Cox keeps you connected whenever and wherever it matters most. What can we connect for you?

Cox Fiber isn't available at your home, but super fast internet is!

Connect to our fast, reliable fiber-powered internet, and we'll notify you when Cox Fiber becomes available at your home. 

Cox Fiber is here

Whether taking a trip to virtual reality or exploring everyday technology, Cox Fiber is here to deliver – at the speed of light. Sign in or enter your home address to see if you can experience brilliant internet.

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Your new address matched over 200 possible addresses.

Rather than have you select from a large list, we recommend that you update the address and provide an apartment/unit number.

Your new address matched multiple addresses.

If there is an option below, you may select from the drop down.
Otherwise we recommend that you update the address and provide an apartment/unit number.

Your new address matched over 200 possible addresses.

Rather than have you select from a large list, we recommend that you update the address and provide an apartment/unit number.

Check your business availability here.

Limited availability in Cox serviceable areas.

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Cox Fiber benefits

Powering the future of fast

We're committed to making sure your internet connection is ready for what's next. We've been enhancing our network with the latest fiber optic technology and expanding that fiber all the way to customer's homes in more neighborhoods, including rural and underserved communities.

  • We've been building out our fiber network for 20+ years
  • We recently expanded our fiber network to 50,000+ unserved or underserved homes

Cox Fiber delivers a reliable internet connection that's trusted by some of the world's most connected stadiums for the biggest games of the year, so imagine what it can do for your home.

  • Allegiant Stadium and State Farm Stadium count on Cox Fiber to keep fans connected during the biggest games of the year
  • Dependable connections to everything you love, even during peak usage hours
  • Reliable and trustworthy fiber internet, regardless of weather conditions
  • Strong data transmission over long distances

With innovative engineering, our fiber network delivers extraordinary speed so your connection is ready for what's next—from virtual reality classrooms to autonomous vehicles to the metaverse.

  • Equal download and upload speeds
  • GIG download speeds (up to 1 GIG or 1,000 Mbps) available everywhere we serve
  • Multi GIG speeds available in select areas, and expanding
  • Competitive speeds that can beat 5G Home Internet

Gone are the days of slow uploads and spotty connection. With fiber optic connection, you're up to speed with the latest in internet technology so you're ready for what's next.

  • The evolution of dial-up and copper cable
  • Built with the latest fiber technology
  • Made up of tiny strands of glass that transmit data as light
  • The most popular and advanced internet connection you can get

Cox for your home

We keep you connected at home and on the go

From fast, reliable at-home internet to unbeatable 5G technology

Cox for your business

Big technology to drive any-sized business

Get tailored solutions with expert IT support

Introducing: Our fastest speed yet

Multi GIG now available

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Up to 2000 Mbps (2 GIG)

Max download speed

Great for video conferences, multi-player gaming, 4K/8K streams, virtual reality, and more.

See all internet plans

Explore available fiber bundles

Get high-speed internet bundles and packages with fiber included.

Switch your service

Switching to Cox is easy

So easy, you don't have to contact your current internet service provider to make the switch.

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Step 1

Check availability

We've confirmed that fiber is available for your home, so step one is already complete.

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Step 1

Check availability

Cox fiber isn't available at your home, but super fast internet is.

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Step 1

Check availability

Enter your address and find out if Cox Fiber is available at your home.

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Step 2

Order your service

Choose the internet speed that suits your home and lifestyle.

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Step 3

Get connected

Install it yourself or schedule an appointment with a technician to connect your internet service.

Frequently asked questions

Fiber is the future – as an internet delivery mechanism, it provides fast, reliable speeds, and can scale to keep up with the increasing bandwidth demands of your cloud and connected devices (i.e., cloud-based gaming, 4k video streaming, video conferencing, live social media streaming, and more).

 

Fiber-optic cables are made of up strands of glass that are thinner than human hair transmitting your data as light (literally, traveling at the speed of light), enabling the fastest symmetrical upload/download speeds, meaning your upload speeds are equal to your download speeds. Traditional cable transmits data over metal cables and cannot currently support symmetrical upload/download speeds. 

 

Fiber-based networks are less likely to be impacted by a power outage than traditional internet transport networks and are less susceptible to signal interference. Fiber networks are less likely than traditional transport networks to be impacted by a power outage and are resistant to signal interference, resulting in less downtime.

Cox Fiber internet can reach multi GIG speeds (where available), for both upload and download speeds. With this rate, you can simultaneously stream full 4K movies, share large files, play multiplayer games online, livestream video and join video conference calls seamlessly.

No, you get the same great price whether your connection is driven by our hybrid fiber-coax network or 100% fiber optic network.

Cox Internet delivers fiber-powered‡ internet everywhere we serve. That means fiber runs all the way to the node, or central hub, outside of your neighborhood. From there, your home may be connected by a coax cable or, in select areas, we offer Cox Fiber which delivers a 100% fiber optic connection directly to the home. Regardless of your home’s connection type, our network is capable of delivering up to 1 GIG download speeds everywhere we serve, and even multi GIG speeds in select areas. Enter your address above to find out if Cox Fiber is available in your neighborhood. 

You will have a new device installed at your home called an Optical Network Terminal (ONT). Cox provides this device free of charge and it stays with your home when/if you move. It is typically a small white plastic device that is placed in an inconspicuous spot central to your home, or in a media panel, if available. The ONT functions as your fiber modem, which is required to bring the internet signal from our fiber network to your home. You will still need a router or gateway to deliver the internet signal throughout your home via wifi, or to connect multiple devices simultaneously. 

 

For wifi connectivity, the technician will connect your router to the ONT via an ethernet cable, which they will provide. If you have an existing, compatible router or a gateway (modem + router combined unit), the technician can connect it for you to get your wifi up and running. Please note that your wifi router or gateway may need to be moved closer to the ONT device. If you do not have an existing device for providing in-home wifi, you can rent a Cox Panoramic Wifi gateway.

There are two possible ways to deliver fiber lines to your home – either buried underground or overhead via existing aerial lines in your neighborhood. 

 

In some regions (usually in the West), installation appointments may be scheduled 14 days out. During that 14-day window, Cox technicians will be in your neighborhood assessing if any additional work is required to bring fiber to your home. If that work is required, they will leave information for you to review and include a contact number if you have any questions. 

 

In other areas (usually in Central and East regions), the installation will be done at your home first with the likelihood the cable will remain laid across your yard until a technician can come back to bury the cable at a later date. Your technician will be able to advise you of the approximate amount of time it will take to finish the work based on local municipality regulations.

 

When burying fiber lines underground, a narrow trench will be made in your yard to drive the cable approximately 12 inches underground. Any disturbances to your grounds or landscaping will be restored to the same, or better, condition after the work is complete.

On the day of your installation, the Cox technician will call you to let you know they’re on the way. Upon arrival, your technician will review the services to be installed and do a walk-through of your home with you to make the best recommendation on where to place your new fiber modem, known as an Optical Network Terminal (ONT). This device is attached to your home and will remain with the home when/if you move. The technician may ask for a certain area to be cleared so they can more easily install the equipment. 

 

Next, your technician will spend some time outside installing necessary equipment to bring fiber inside the home. This may include running wire from outside equipment to equipment inside the home through a small hole, and/or running wire through your walls. The technician will likely need to drill a hole into the side of the house to run the wires through; however, the hole will be sealed completely, and the area cleaned up.

 

After installing and connecting the ONT to the fiber line, the technician will link a router or gateway to distribute the internet signal throughout your home. They will configure the wireless network with a secure password and test the connection to ensure all your devices receive uninterrupted internet service.

 

Once the connection is up and running, your technician will do a final walkthrough to clean up any dust or debris that may have occurred when installing the ONT, as well as make sure all your questions are answered.

The timeframe for installation may vary as it can be impacted by several factors, but please plan to be home for 3-4 hours.

 

In some instances, we may need to come back another day to complete the installation, which could include burying the fiber cable in your yard. Rest assured, our goal is to complete all the work in one visit, and to have you up and running on your Fiber-based internet connection as quickly as possible.  

An adult over the age of 18 will need to be home during the installation. The technician will need to enter your home to determine the best location for the equipment they are installing (fiber modem – a small white box known as an "ONT"), possibly relocate your internal wifi router to ensure the best in-home coverage, and at the end of the installation, make sure your service and wifi are working properly.

You will receive a phone call the day prior to your installation appointment as well as the day of your appointment. You will have the option to reschedule your appointment at that time if you are unable to be home for the duration of the visit.

Still need help? Just ask Oliver.

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A note about pricing

Prices exclude taxes, surcharges, usage-based charges, certain equipment, and other fees or charges, which are subject to change. If your package includes internet, promotional period runs from first installation of Internet service, even if you change speeds. After promotional periods, regular rates apply. Pricing, packages, and policies are subject to change. Other restrictions may apply. "No annual contract" means no minimum term period requirement and no early termination fees. A credit check and/or deposit may be required. May not be combined with other offers or discounts. Advertised rate and taxes vary by service location. Not all services available everywhere.

*See 30-Day Money-Back Guarantee terms and conditions.

**30-day money-back guarantee

See 30-Day Money-Back Guarantee terms and conditions.

About fiber internet service

ONT device and compatible router required for service. For current download/upload speeds for all Cox Internet tiers, visit the Speeds and Data Plans page. Uninterrupted or error-free internet service, or the speed of your service, is not guaranteed. Actual speeds may vary based on type of equipment used, environmental and structural conditions in your home, number of users and other factors. Maximum available speeds may vary depending on service area. For more information on Cox Internet, see Cox Internet Service Disclosures.

About data

All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. In your area, we don’t currently charge fees for exceeding data plans.

All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Additional Data Plans can be added for an additional monthly charge. Excess usage is $10 per additional 50 GB block. Unused data does not roll over. For more details on data plans and data usage, see cox.com/dataspeedplans and cox.com/datausage.

Existing customer pricing

Rates, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, bundles, term agreements, or service address. Applicable monthly service charges, installation, additional equipment, taxes, trip charges and other fees may apply. Rate subject to increase if any prerequisite service is downgraded or canceled. All prices and packages are subject to change. Subject to credit approval. Other restrictions may apply.

***About making changes to your plan

Additional services can be added at then-current regular rates. Rates and discounts subject to change when adjusting or removing services or equipment.

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