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Elite Gamer

COMING. SOON.

Thank you for your interest, however Elite Gamer is not yet available in your area.

Elite Gamer

BECOME UNSTOPPABLE

See you later, latency. Lead your squad to victory without the fear of lag dragging you down.  

Cox Elite Gamer

LESS LAGGING. MORE WINNING.

Elite Gamer automatically finds a faster path for your PC game data, reducing the lag, ping spikes and jitter that stand in the way of winning.
Compared to standard Cox Internet, you'll experience up to:

Throbber icon in blue green gradient

34% less lag

Improving your gameplay when every millisecond counts.

Pulse icon in blue green gradient representing Cox Elite Gamer fewer ping spikes

55% fewer ping spikes

Experience a more predictable connection when you need it most.

Two half arrows stacked on top of each other in blue green gradient icon representing Cox Elite Gamer ability to lower ping rate

45% less jitter

Game without glitching with a smoother connection.

Experience faster gaming

SHARPEN YOUR WINNING EDGE

Designed specifically for PC gamers like you, Elite Gamer’s intelligent routing finds a faster path to the game server, optimizing your connection so you can ditch the glitch.

Watch your ping improve

PATROL YOUR PINGS

Track your connection speed in real time. The Elite Gamer PC dashboard lets you access real-time and historical information on your connection health. Elite Gamer puts you in control.

Compatible with top PC games

MORE GAMES. MORE GLORY.

Pwn the competition with a faster connection to thousands of popular game servers including:

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All game trademarks, service marks, trade names, product names, and logos appearing are the property of their respective owners. Cox Elite Gamer is not affiliated with the supported games.

GET EVEN MORE FROM YOUR INTERNET

Max out your speed

Learn some tips and tricks to get more megs from your modem.

Learn more

Explore Internet features

Check out this great, free resource for all things Internet.

Explore Internet features

Cox Elite Gamer FAQs

In computing, "latency" describes some type of delay. It typically refers to delays in transmitting or processing data, which can be caused by a wide variety of reasons. Network latency is what causes interruptions in online games.


Ping refers to the network latency between a player's client and the game server. Ping is an average time in milliseconds (there are 1000 milliseconds in a second) it takes for data to travel from a player’s device and the game server. The lower a player’s ping is, the lower the latency is and the less lag the player will experience. High ping can cause a severe amount of lag; while any level of ping may cause lag, severe lag is usually caused by a ping of over 100 ms. In games where timing is key, such as first-person shooters and real-time strategy games, a low ping is always desirable, as a low ping means smoother gameplay by allowing faster updates of game data between the players' device and game server.


To put it in layman’s terms: Imagine you have a high ping, and you are thrown a ball to catch. Because of the high ping, it takes half a second after your brain tells your hands to move for them to react. Since you are not reacting in real time catching the ball is very difficult. That is what it is like to play a multiplayer game with high ping.


There are several factors that can impact your latency starting within your home.  It is recommended that you always use an Ethernet cable to connect your computer to your router.  Another factor impacting your latency is your physical distance to the game server.  The closer you are to the game server the lower your latency will be.


Elite Gamer is designed to help reduce your latency, reduce disconnections, and reduce lag spikes by finding an efficient path to your game server across the internet and improve performance in multiplayer games.

Elite Gamer is designed to use an intelligent server network to route your game connections more efficiently. To put it simply, when you are not using Elite Gamer, your game connection is treated the same as all the other traffic on your network. This means that, generally, the easiest path for the data is used, not the most efficient. It would be like taking the highway during rush hour because it’s easier to get to, rather than taking back roads when they would get you where you are going faster. Elite Gamer focuses on creating the best connection for gaming. Choosing a more efficient route for your gaming data to lower your ping and keep your connection stable. If you care about your ping in online games and want the best connection to your game servers, then try Elite Gamer and see the results for yourself.

To be eligible to purchase the Elite Gamer Service, you will need to be a new or existing Cox Internet customer with a Preferred 150 or above Internet package.


The service is currently limited to specific markets that Cox serves.

We work hard to support and improve the game connection for all popular online games. Check out our list above for all supported games.

You can either go to the Elite Gamer’s Discord channel and speak with the community, or directly create a support ticket here.


Someone should address your issue within 4 hours after the ticket is created. But please keep in mind that tickets submitted after normal business hours (9am-5pm ET Monday-Friday) will take longer to receive a response from one of our Elite Gamer specialists. Be sure to provide all the required information in your ticket so that we can investigate more quickly.

Yes. Elite Gamer allows for multiple simultaneous logins on different PCs, up to the maximum number of concurrent gaming sessions included with your plan. Contact Cox if you would like to purchase additional concurrent gaming sessions.

In computing, "latency" describes some type of delay. It typically refers to delays in transmitting or processing data, which can be caused by a wide variety of reasons. Network latency is what causes interruptions in online games.


Ping refers to the network latency between a player's client and the game server. Ping is an average time in milliseconds (there are 1000 milliseconds in a second) it takes for data to travel from a player’s device and the game server. The lower a player’s ping is, the lower the latency is and the less lag the player will experience. High ping can cause a severe amount of lag; while any level of ping may cause lag, severe lag is usually caused by a ping of over 100 ms. In games where timing is key, such as first-person shooters and real-time strategy games, a low ping is always desirable, as a low ping means smoother gameplay by allowing faster updates of game data between the players' device and game server.


To put it in layman’s terms: Imagine you have a high ping, and you are thrown a ball to catch. Because of the high ping, it takes half a second after your brain tells your hands to move for them to react. Since you are not reacting in real time catching the ball is very difficult. That is what it is like to play a multiplayer game with high ping.


There are several factors that can impact your latency starting within your home.  It is recommended that you always use an Ethernet cable to connect your computer to your router.  Another factor impacting your latency is your physical distance to the game server.  The closer you are to the game server the lower your latency will be.


Elite Gamer is designed to help reduce your latency, reduce disconnections, and reduce lag spikes by finding an efficient path to your game server across the internet and improve performance in multiplayer games.

Elite Gamer is designed to use an intelligent server network to route your game connections more efficiently. To put it simply, when you are not using Elite Gamer, your game connection is treated the same as all the other traffic on your network. This means that, generally, the easiest path for the data is used, not the most efficient. It would be like taking the highway during rush hour because it’s easier to get to, rather than taking back roads when they would get you where you are going faster. Elite Gamer focuses on creating the best connection for gaming. Choosing a more efficient route for your gaming data to lower your ping and keep your connection stable. If you care about your ping in online games and want the best connection to your game servers, then try Elite Gamer and see the results for yourself.

To be eligible to purchase the Elite Gamer Service, you will need to be a new or existing Cox Internet customer with a Preferred 150 or above Internet package.


The service is currently limited to specific markets that Cox serves.

We work hard to support and improve the game connection for all popular online games. Check out our list above for all supported games.

Yes. Elite Gamer allows for multiple simultaneous logins on different PCs, up to the maximum number of concurrent gaming sessions included with your plan. Contact Cox if you would like to purchase additional concurrent gaming sessions.

Cox Elite Gamer: Cox Elite Gamer (CEG) is available in select service areas to current Cox Internet customers with Internet Preferred 150 or higher tier of service. Pricing subject to change and applies to monthly service and excludes taxes, surcharges and other fees. Additional PC licenses available for $4.99 per license, up to 3 additional licenses. See cox.com for current pricing and Cox service area availability. Subject to Cox Elite Gamer Terms & Conditions.  Product performance varies based on multiple factors including games played, equipment used, and network factors. All game trademarks, service marks, trade names, product names, and logos appearing are the property of their respective owners. Cox Elite Gamer is not affiliated with the supported games. Other restrictions may apply.

Cox Elite Gamer: Cox Elite Gamer (CEG) is available in select service areas to current Cox Internet customers with Internet Preferred 150 or higher tier of service. Pricing subject to change and applies to monthly service and excludes taxes, surcharges and other fees. Additional PC licenses available for $4.99 per license, up to 2 additional licenses. See cox.com for current pricing and Cox service area availability. Subject to Cox Elite Gamer Terms & Conditions.  Product performance varies based on multiple factors including games played, equipment used, and network factors. All game trademarks, service marks, trade names, product names, and logos appearing are the property of their respective owners. Cox Elite Gamer is not affiliated with the supported games. Other restrictions may apply. 

Cox Elite Gamer: Cox Elite Gamer (CEG) is available in select service areas to current Cox Internet customers with Internet Preferred 150 or higher tier of service. Pricing subject to change and applies to monthly service and excludes taxes, surcharges and other fees. Additional PC licenses available for $4.99 per license, up to 2 additional licenses. See cox.com for current pricing and Cox service area availability. Subject to Cox Elite Gamer Terms & Conditions.  Product performance varies based on multiple factors including games played, equipment used, and network factors. All game trademarks, service marks, trade names, product names, and logos appearing are the property of their respective owners. Cox Elite Gamer is not affiliated with the supported games. Other restrictions may apply.

Cox Elite Gamer: Cox Elite Gamer (CEG) is available in select service areas to current Cox Internet customers with Internet Preferred 150 or higher tier of service. Subject to Cox Elite Gamer Terms & Conditions. Product performance varies based on multiple factors including games played, equipment used, and network factors. All game trademarks, service marks, trade names, product names, and logos appearing are the property of their respective owners. Cox Elite Gamer is not affiliated with the supported games. Other restrictions may apply.

Offers expire 06/29/20 and are available to residential customers in Cox service areas. Prices exclude taxes, surcharges and other fees. Other conditions apply.

Internet service details. All services and plans subject to Cox Residential Customer Service Agreement (including arbitration provisions) and Acceptable Use Policy (including Cox’s right to terminate service for abuse of network). See Annual Notice information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.

All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block thereafter, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See cox.com/datausage for complete data usage details.

Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer's specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.