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COX HOME CONNECTIVITY FOR EDUCATION

Affordable home internet

Cox is proud to partner with your local school to provide subsidized internet for your children during this time of uncertainity and required in-home learning.

Affordable internet for your family

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If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

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Your new address matched over 200 possible addresses. Rather than have you select from a large list, we recommend that you update the address and provide an apartment number. We're sorry for any inconvenience.

Affordable internet for your family

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Your new address matched multiple addresses. 

If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

Your new address matched multiple addresses. 

Your new address matched over 200 possible addresses. Rather than have you select from a large list, we recommend that you update the address and provide an apartment number. We're sorry for any inconvenience.

Affordable internet for your family

Your home address is eligible for the Cox Home Connectivity for Education internet plan.

Affordable internet for your family

Your home address is eligible for the Cox Home Connectivity for Education internet plan. Please sign-in to your Cox My Account to continue.

Affordable internet for your family

Your home address is eligible for the Cox Home Connectivity for Education internet plan. Please sign-in to your Cox My Account to continue.

Affordable internet for your family

NOT YET REGISTERED

Unfortunately, we have no records that your child's school or school district has registered to provide subsidies. If you feel you should qualify and were directed by your school to apply, please contact the school to let them know you're interested. Your school or school district will need to provide Cox with your address before you can apply.

If you would like to check out our non-subsidized internet plans, you can shop internet today!

Affordable internet for your family

Your home address is eligible for the Cox Home Connectivity for Education internet plan.

NOT YET REGISTERED

Unfortunately, we have no records that your child's school or school district has registered to provide subsidies.  If you feel you should qualify and were directed by your school to apply, please contact the school to let them know you're interested.  Your school or school district will need to provide Cox with your address before you can apply.

If you would like to check out our non-subsidized internet plans, you can shop internet today.

Affordable internet for your family

To qualify for the Cox Home Connectivity for Education internet plan, your child’s school must provide Cox your household address. Enter your home address to see if you qualify.

Your new address matched multiple addresses. 

If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

Your new address matched multiple addresses. 

Your new address matched over 200 possible addresses. Rather than have you select from a large list, we recommend that you update the address and provide an apartment number. We're sorry for any inconvenience.

Cox Home Connectivity for Education FAQs

Recent federal provisions have created the Emergency Connectivity Fund (ECF) to provide internet connectivity to students and library patrons while they are not on a school or library campus. Cox is offering a special connectivity solution for schools and libraries under the Cox Home Connectivity for Education program. The solution offers Cox’s ConnectAssist Internet Service with speeds of up to 50Mbps download speeds and up to 3 Mbps upload speeds.  As part of the program, Cox will partner with the school or library to directly subsidize the Cox account of qualified participants they select. The ECF funding will cover the monthly ConnectAssist Internet Service and the one-time purchase of a wifi modem. In addition, Cox will provide our Unlimited Data plan at no additional cost through June 30, 2022.

The Emergency Connectivity Fund subsidy is available to library patrons, and any student or school staff who is directly involved in the delivery of education to students. Participating schools or libraries determine who they wish to subsidize, provided they don’t have a current internet connection. Your school or library has indicated they want to help cover the cost of your internet access.

The promotional rate for your Unlimited Data Plan will last through June 30, 2022.   The duration of your subsidy is solely up to your school or library.

The Cox Home Connectivity for Education program includes Easy Connect (self-install) at no charge. We have partnered with your school or library to cover the one time cost of a wifi modem, so these costs will be paid by the Emergency Connectivity Fund.  In the rare event that you reside at a property that does not qualify for an Easy Connect, the program will cover a standard Pro Connect (professional installation). 

Your school or library has not provided Cox with your address as being eligible for this program. Please reach out to your school or library who provided you with the program details if you feel you should qualify.

Cox Home Connectivity for Education program covers the Cox ConnectAssist Internet Service, which provides up to a 50Mbps download speed and 3 Mbps upload speed. At 50Mbps, it provides enough speed for online learning and video conferencing with educators, or utilizing virtual books and videos through your public library. No other Cox tier is subsidized by the program, so upgrading service to another tier will remove your subsidy.

Other Cox services are not included in the Cox Home Connectivity for Education program, and not funded by the federal Emergency Connectivity Fund. Cox provides consolidated bills to our customers, meaning all the services you have with Cox are included on a single bill each month. Any other services that are not being paid by the program will need to be paid directly by you on the due date indicated on your bill. Any payments made from the Emergency Connectivity Fund will reflect as a partial payment on the account. You can always keep up to date on the balance by downloading the Cox App or visiting cox.com/mybill.

All customers using the Cox Home Connectivity for Education program will receive a subsidy for their Internet service by the school or library. Should you add other Cox products or services, or purchase additional equipment, or require a service visit to your home, you will be responsible for any additional costs billed to your Cox account.  All financial obligations are between Cox and the families whose name appears on the Cox account (account holder). The account holder is responsible for the full balance due on the account, by the due date listed on the bill each month, and subject to any additional fees that may apply, including late fees. Any payment made by the ECF will be posted as a payment to the Internet service, but ultimately it is the account holder who is responsible for the balance due.  Please note, participation in the Cox Home Connectivity for Education program is subject to change, and end at any time based on your school or library’s sole discretion.

No, all services are provided to the families directly by Cox Residential services. The services are governed under the Cox Residential Customer Service Agreement, all residential terms of service and associated policies, including privacy and acceptable use. These terms and conditions can be found online at cox.com/policy.

Yes. It is the responsibility of the account holder to contact Cox should they wish to discontinue their service, including once your school or library is no longer making payments under the Cox Home Connectivity for Education program.

The Cox Home Connectivity for Education is a limited-time subsidy using federal Emergency Connectivity funding which may help cover the costs for any student, educators or library patrons who do not currently have an in-home Internet connection.   

Connect2Compete is Cox’s permanent affordable, in-home internet product for families with children in Head Start and grades K-12 who participate in existing government support programs. 

Customers can be eligible for either program, but not both. Anyone subscribing to Connect2Compete is NOT eligible for the Cox Home Connectivity for Education.

Please see the Emergency Connectivity Fund toolkit below for more information on your next steps.
 
•    Learn at Home toolkit

•    Learn at Home toolkit (Spanish)

If you are a family who has additional questions about the program, please reach out to your school or library who informed you of the Cox Home Connectivity for Education program.

Schools and libraries who have additional questions can reach out to their current Cox Business sales associate to learn more about how the Cox Home Connectivity for Education can help your community.   Our Cox Business team is here for all of your internet connectivity needs.

Credit for services will be applied through your school or library Emergency Connectivity Funds (ECF); subject to change or end at school or library's discretion. Participation is program is based on information provided by your school or library. You remain responsible for monthly payment to Cox. Not available in all areas. "No term agreement" means no specific term period requirement and no early termination fees. $30/month includes Cox ConnectAssist Internet Service (up to 50 Mpbs download speeds/3mpbs upload speeds) on a single outlet. Customer may be eligible for one-time credit of $20 through ECF to cover purchase of wifi modem. Additional equipment is extra. Advertised program pricing available while eligibility criteria are met. You must keep Cox ConnectAssist Internet Service to qualify for credit of ECF funds to your account. Includes self-installation. Standard Pro-installation may be covered by your school or library. Additional installation, applicable taxes, and other fees are extra. Then-current rates will apply when program eligibility requirements are no longer met, or when your school or library remove you from the program. Offer, prices, and eligibility requirements are subject to change. Your school or library is not responsible for your Cox account. No ECF funds were used for this notice. Not compatible with additional internet products/tiers including, Cox Panoramic Wifi, Cox Complete Care, and Elite Gamer.

 

Cox Internet ConnectAssist requires a Cox-approved DOCSIS 3.0 or higher modem https://www.cox.com/residential/support/cox-certified-cable-modems.html. Accessing your service via wifi may result in reduced Internet speeds due to the type of equipment used, environmental and structural conditions in your home, the number of users and other contributing factors. Uninterrupted or error-free Internet service, or the speed of your service, is not guaranteed. Actual speeds vary. See www.cox.com/internetdisclosures for complete Cox Internet Disclosures. Cox Internet plans include 1.25 TB (1,280 GB) per month of data usage. Additional Data Plans can be added for an additional monthly charge. Excess usage is $10 per additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. For more details on data plans and data usage, see cox.com/dataspeedplans and cox.com/datausage.  Cox cannot guarantee the intended results from the McAfee® services or that the McAfee® software will be error-free, free from interruptions or other failures. The McAfee® services and features are subject to change. McAfee® is a registered trademark of McAfee®, Inc.

 

Unlimited Data Plan included with Cox Home Connectivity for Education program at no charge until 06/30/2022.  After any promotional period, then-current regular rates apply (see www.cox.com).

 

Pricing, packages, and policies are subject to change, including when adjusting or removing services or equipment.  Prices do not include applicable taxes, surcharges, and other fees, which are subject to change. Prorated charges may appear on your bill if you change services before the billing cycle is complete. Rates, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s account features, such as existing discounts, bundles, term agreements, or service address.  Services subject to Cox Residential Customer Service Agreement (including arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies, found at cox.com/policies. See Annual Notice Information for related information and your privacy rights as a Cox customer.

Other restrictions may apply.