Cox Internet vs. 5g Home Internet
Don’t put a cell tower in charge of your home internet connection
The price point for 5G home internet may sound appealing, but Cox's fiber-powered‡ network delivers faster and more reliable download speeds than 5G home internet providers◊, without the many variables.
Cox Internet: The right solution for access, speed and reliability
What is 5G home internet?
The many advantages of Cox Internet
You rely on your internet connection to power multiple devices, at any time of day, for multiple users doing multiple activities. That’s why Cox Internet supports you seamlessly in a number of ways.
5G Home Internet FAQs
Your questions answered
What is 5G?
5G stands for "fifth generation," the most recent version of cellular/mobile technology. Although 5G is a cellular/mobile technology, it can also be used to deliver internet service to a home.
The two types of 5G services:
5G vs. 5 Gbps and 5 GHz
It’s important to note that 5G is different than 5 Gbps (5 gigabits per second, which is an internet speed) and 5 GHz (a setting you might see on your wifi router).
What is 5G home internet?
5G home internet uses nearby cell towers/mobile hubs to send a signal to the modem, router or gateway in your home. That cell signal is what powers a customer’s 5G Home Internet service.
Factors that can influence the speed and reliability of 5G home internet service
The speed and reliability of 5G Home Internet can be unpredictable and influenced by several factors, like:
Do 5G home internet providers engage in network prioritization (putting mobile users before home internet users)?
Because 5G Home Internet providers like T-Mobile rely on their cellular network to also provide their 5G Home Internet services, they prioritize users on their network to manage network traffic and congestion. T-Mobile acknowledges that they prioritize customers of their Mobile plans over customers of their Home Internet plans, and those Home Internet customers “may notice reduced speeds in comparison to customers with a higher priority during network congestion.”
5G home internet vs. cable: What's the difference?
Our industry is changing rapidly — so much so that it can be hard to keep up with the terminology.
The term cable, for example, has a couple of meanings. First, cable refers to the subscription-based programming service that delivers broadcast network programming to your television.
Secondly, cable can refer to hardware that is used to deliver a ‘wired-in’ internet connection directly to a business, home or residence — such as ethernet cable and/or coaxial cable.
The term 5G home internet, on the other hand, refers to a cellular-based home internet connection. With 5G home internet, which is sometimes referred to as “home internet” by 5G home internet providers, a home internet connection relies on a cellular tower to send a signal into a home or residence. The strength of that signal can be influenced by a number of factors, including but not limited to the number of users reliant on it and the physical obstacles the cell signal must travel around, from buildings to trees and other obstacles.
What is home internet?
Some internet service providers (ISPs), such as T-Mobile, are talking about 5G home internet, or home internet powered by a cellular signal, when they make references to the term "home internet."
Cox refers to home internet as your internet connection at home. Cox’s wired-in service is faster and more reliable than 5G home internet, with download speeds that are twice as fast during peak usage hours, according to industry authority Ookla†.
Does Cox offer 5G home internet?
No. Cox offers a wired-in home internet connection that is faster and more reliable than 5G home internet connections,1 which are dependent on a cellular signal.
What do I need to know about home internet speeds?
There are two things that every home internet user should know about internet speeds.
First, internet speeds can vary by internet service provider (ISP), product offering (for example, wired-in internet service or cellular-based home internet service), and geographic location.
Second, there are a few key factors that influence what you experience as your internet speed, such as:
What should I know about 5G home internet speeds?
With 5G home internet speeds, sometimes referred to as “home internet” service by 5G home internet providers, a home’s internet connection is powered by a signal coming from a cellular tower. The speed and strength of that signal can vary widely, depending on demands being placed on the cell tower(s) and the physical objects between the cell tower and the home.
Additionally, you may not be able to get symmetrical speeds — or download and upload speeds that are equivalent to each other — with 5G home internet service. This can impact your ability to attend video meetings, livestream, upload content to social media or the cloud, and participate in gaming activities.
A note about pricing
Prices exclude taxes, surcharges, usage-based charges, certain equipment, and other fees or charges, which are subject to change. If your package includes internet, promotional period runs from first installation of Internet service, even if you change speeds. After promotional periods, regular rates apply. Pricing, packages, and policies are subject to change. Other restrictions may apply. "No annual contract" means no minimum term period requirement and no early termination fees. A credit check and/or deposit may be required. May not be combined with other offers or discounts. Advertised rate and taxes vary by service location. Not all services available everywhere.
America’s fastest: Based on analysis by Ookla® of Speedtest Intelligence® data for fixed median download speeds, United States, Q3 2023. Ookla trademarks used under license and reprinted with permission.
Limited availability and delivery area. Available to customers in pre-wired residences placing orders for Cox Internet, TV and Voice services. Orders must be placed by 1PM local time Monday-Friday. Easy Connect only; additional fee may apply for technician visit after failed self-installation. Offer excludes Homelife installation.
About fiber internet service
ONT device and compatible router required for service. For current download/upload speeds for all Cox Internet tiers, visit the Speeds and Data Plans page. Uninterrupted or error-free internet service, or the speed of your service, is not guaranteed. Actual speeds may vary based on type of equipment used, environmental and structural conditions in your home, number of users and other factors. Maximum available speeds may vary depending on service area. For more information on Cox Internet, see Cox Internet Service Disclosures.
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. In your area, we don’t currently charge fees for exceeding data plans.
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Additional Data Plans can be added for an additional monthly charge. Excess usage is $10 per additional 50 GB block. Unused data does not roll over. For more details on data plans and data usage, see cox.com/dataspeedplans and cox.com/datausage.
Existing customer pricing
Rates, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, bundles, term agreements, or service address. Applicable monthly service charges, installation, additional equipment, taxes, trip charges and other fees may apply. Rate subject to increase if any prerequisite service is downgraded or canceled. All prices and packages are subject to change. Subject to credit approval. Other restrictions may apply.
About Advanced Security
Requires Technicolor CGM4141 or Arris TG1682 Panoramic Wifi Gateway; Panoramic Wifi customers with other models may click here to upgrade device at no additional cost.
Available to existing Cox Internet customers.
***About making changes to your plan
Additional services can be added at then-current regular rates. Rates and discounts subject to change when adjusting or removing services or equipment.