# Panoramic Wifi Gateway The modem-router combo that brings wifi connection all over your home ## Go beyond standard wifi With the Panoramic Wifi Gateway, you'll have it all: cutting-edge wifi technology, more control over your network and personalized security for more peace of mind. - **Two devices in one** - Meet the hub of your wifi experience. The Panoramic Wifi Gateway is a modem and a router in one that helps lessen interference to provide faster speeds to your devices. - **Find the right channels** - Say goodbye to spotty internet connections. The Gateway automatically chooses the best wifi frequencies for surfing, streaming and sharing. - **Free equipment upgrades** - Every three years, you'll have the option to [update your Gateway equipment](https://www.cox.com/residential/internet/learn/panoramic-upgrade-program.html) so your wifi speeds are never held back by older models. - **Total network security** - [Advanced Security](https://www.cox.com/residential/internet/learn/advanced-security.html) is a smarter, personalized way to safeguard your wifi from digital threats, and it's included for free through the Panoramic Wifi app. ## Panoramic Wifi Setup & Installation ### Here's how to get things started Your Easy Connect kit has everything you need to complete installation, including a coax cable, power cord, Ethernet cable and your Gateway (including Arris TG1682, Technicolor CGM4141 and Technicolor CGM4331 models). 1. **Follow the Easy Connect instructions** - Follow the Easy Connect instructions on how to set up your Panoramic Wifi Gateway. For more, read our [Easy Connect guide](https://www.cox.com/residential/support/easy-connect-kits-and-user-guides.html). 2. **Download the Panoramic Wifi app** - Download the Panoramic Wifi app to help personalize your network and optimize your wifi experience. Once downloaded, just sign in with your Cox user ID and password. [Register here](https://www.cox.com/myprofile/registration.html?finalview=https%3A%2F%2Fwww.cox.com%2Fwebapi%2Fcdncache%2Fcookieset%3Fresource%3Dhttps%3A%2F%2Fwww.cox.com%2Fresaccount%2Fhome.cox) for an account if you don't already have one. 3. **Name your wifi network** - To name your wifi network, go to the **WiFi** tab then to **WiFi details** at the top. The name of your network and your password will pop up. To edit these, tap the **Edit WiFi settings** at the bottom. Once changes are made, tap **Save** to apply the changes. 4. **Create profiles for your family members** - Create profiles for your family members by opening the **WiFi** tab and tap **Add a person**. You can assign devices under a person once a profile has been created. ## Connect & Activate Gateway ### Get your network up and running ### Wireless connection After plugging in your Gateway, open **Wifi Settings** on your device. Enter the network name (SSID) and password shown on the bottom of your Gateway. If you're asked to enter a PIN, select **Connect using a Security Key** and enter your password. ### Ethernet connection Plug the provided ethernet cable into both your Gateway and computer ports. You'll automatically be directed to a setup screen. Follow the steps to verify your account and set up your wifi network. ## Restart Your Gateway ### How to give it a reboot ### On your device Open the Panoramic Wifi app and go to the **WiFi** tab, select **Troubleshoot**, then tap **Restart your gateway**. This can take up to 12 minutes. During this time, you won't be able to use your home wifi network, connect to the internet and stream video from wifi. ### My Account Log into [My Account](https://www.cox.com/resaccount/home.html) with your Cox user ID and password. Scroll down to **Manage your services & equipment**, then **Equipment**. From here, you can restart your gateway by tapping the **Reset device** link. ## Wifi Support ### Help is just a few taps away Download the Cox app for additional help features like Smart Help, which will immediately help you troubleshoot any wifi issues. You can also visit our [support](https://www.cox.com/residential/support/home.html) page or click the chat button to speak with our 24/7 virtual assistant: Oliver. [Explore Smart Help](https://www.cox.com/residential/learn/smarthelp.html) ## Related internet topics - [Panoramic Wifi](https://www.cox.com/residential/internet/wifi.html) - [Panoramic Wifi app](https://www.cox.com/residential/internet/learn/panoramic-wifi-app.html) - [Panoramic Wifi Pods](https://www.cox.com/residential/internet/learn/wifi-pods.html) - [Advanced Security](https://www.cox.com/residential/internet/learn/advanced-security.html) - [Cox home hotspots](https://www.cox.com/residential/internet/learn/cox-hotspots.html) ## Looking for more? - **[System requirements for Gigablast](https://www.cox.com/residential/internet/learn/cybersecurity-options.html)** - Get the minimum hardware/software requirements for Gigablast, our fastest speed. - **[Cox Complete More](https://www.cox.com/residential/support/cox-complete-care.html)** - Add a premium level of tech support to your internet plan for just $10/mo. - **[Internet plans](https://www.cox.com/residential/internet.html)** - Find the right speed and package to keep your home connected to everything. - **[Wifi security guide](https://www.cox.com/residential/internet/guides/securing-wifi.html)** - Ensure your network is secure, manage passwords & more. - **[Improving wifi guide](https://www.cox.com/residential/internet/guides/improving-wifi.html)** - Solve the most common wifi connection problems. --- Internet service details. All services and plans subject to [Cox's Residential Customer Term Agreement](https://www.cox.com/aboutus/policies/customer-service-agreement.html) (including mandatory arbitration provisions), [Acceptable Use Policy](https://www.cox.com/aboutus/policies/acceptable-use-policy.html) (including Cox's right to terminate service for abuse of network), and other [policies](https://www.cox.com/aboutus/policies/customer-service-agreement.html). See [Annual Notice Information](https://www.cox.com/aboutus/policies/annual-privacy-notice.html) for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit [www.cox.com/aboutus/policies.html](http://www.cox.com/aboutus/policies.html). All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month). Unused data does not roll over. See [Speeds and Data Plans](https://www.cox.com/aboutus/policies/speeds-and-data-plans.html) Information for more details on internet service and data plans. See [cox.com/datausage](https://www.cox.com/residential/internet/learn/data-usage.html) for more details on data usage. Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer's existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.