Add internet data to your plan
Connect without limits
These days, we need to get the most from our connections at home. Give your family the power to game online, work from home and video chat with friends as much as they want by adding more data to your plan.
We've got you covered
We won’t charge fees for exceeding data plans in your area so you can stay connected to everything you love.
Understanding your data
See everything you can do with your data, learn how it gets used and view tips on managing your usage.
Experience wall-to-wall wifi
Panoramic Wifi provides strong, reliable wifi coverage, network control, and Advanced Security for your connected devices.
Rest easy with 24/7 tech support
Cox Complete Care provides advanced tech support for your toughest
troubleshooting needs—including 24/7 remote support and in-home tech
What to expect from Cox
Perks of picking your plan
Here are some things you can count on when shopping for Internet plans and bundles.
Shop with confidence
Our 30-day money-back guarantee† lets you adjust or change your plan with no pressure.
Same price online
Whether you order easily online, over the phone or visit one of our stores—you’ll get exactly the same price.
Internet data plan FAQs
Are there restrictions on how I can use my Internet connection?
All data plans are subject to the Acceptable Use Policy, including potential actions for abuse. The Acceptable Use Policy prohibits activities that negatively impacts network performance for you or other customers. Examples include the use of servers, or file-sharing applications consuming extreme amounts of data that could impede traffic flow for your immediate area.
How do I know how much data I have used?
We've got several great ways to help you keep track of your household's usage. The Data Usage Meter is available on cox.com and on the Cox app. If you have the Cox app, you can also add a miniature meter widget directly to your smartphone's home screen. If you have Panoramic Wifi, you can use the Panoramic Wifi app to see which devices are using the most data. Based on your notification preferences, we'll also attempt to notify you via email, SMS, and browser notification when you reach 75%, 90%, 100% and 110% of your data plan.
Do I have a data plan and what happens if I go over it?
All of our residential Internet plans include 1.25 terabytes (1,280 gigabytes) of data at no additional cost. If you go over, we’ll automatically add 50 gigabytes of data for $10 to your next bill. That's enough for about 15 hours of streaming HD video. If you use that 50 gigabytes, we automatically add another 50 gigabytes for $10 and so on until you reach our $100 limit of data overage charges or until your next usage cycle begins.
First month going over? You'll find a one-time, courtesy credit for each $10 charge on your next bill.
Do other Internet providers have data plans based on usage?
Yes, most other providers have similar policies in place.
Am I able to make changes to my data plan?
Our Additional Data Plans do not have any long-term commitments, so you’re always able to make the choice that’s right for you.
When does my data limit reset?
Is unlimited data included with gigabit internet?
Our gigabit internet come with 1.25 TB (1,280 GB) of data. If you think you need more than 1.25 TB of data, you can add the Unlimited Additional Data Plan.
How much data do I need now that I am working from home a lot?
Since data usage has increased as a result of many more people working from home and sheltering in place due to COVID-19, we have increased our data plan allowance by 25% to 1.25 TB (1,280 GB). For most people, this increase is more than enough to cover any extra usage. We encourage you to visit the data usage calculator to get a sense of how much data you’ll need.
Looking for more?
*Offers expire 12/31/2023 and are available to residential customers in Cox service areas. Prices exclude taxes, surcharges and other fees. Other conditions apply. "No annual contract" means no speciﬁc term period requirement and no early termination fees.
Internet service details. All services and plans subject to Cox's Residential Customer Term Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies. See Annual Notice Information for related information and your privacy rights as a Cox customer. For all Cox Communications policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, bundles, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.
All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month; $30 per month for ConnectAssist). Unused data does not roll over. See Speeds and Data Plans Information for more details on internet service and data plans. See cox.com/datausage for more details on data usage.
Prices, and/or when applicable, term agreements, may differ from those presented here as a result of customer’s existing account features, such as pricing, packages, term agreements, or service address. Pricing, packages, and policies are subject to change. Other restrictions may apply.
Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer's specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.