*30-day money-back guarantee available on new service activations (not including service transfers) and is limited to refund of (i) Video: standard installation charge, first regular monthly programming charge, and first month’s Cox video equipment rental, and excludes charges for non-standard installation, sports packages, pay-per-view and On DEMAND programming, and other video-related charges; (ii) Internet: standard installation charge, first month’s service fee, and equipment charge if purchased or rented from Cox, and excludes other Cox Internet-related fees; and (iii) Phone: first month’s recurring service fee for the subscribed Phone plan on one line, and excludes installation, out-of-plan long distance and toll, and all other phone-related charges. Service for which refund is requested must be disconnected, and request for refund must be made, within 30 days of service activation. Other restrictions may apply.
†When you need us, we'll be on time. If we're not, you'll get $20 off your next bill. On-time guarantee entitles customer to a $20 bill credit for covered appointment misses. Available on all scheduled installation and repair appointments for video, Internet and phone services. Excludes appointments missed due to factors beyond Cox’s reasonable control, such as weather-related hazardous driving conditions, road closures or other abnormal traffic conditions. Limit one credit per missed appointment.
WiFi Hotspot access requires Cox High Speed Internet Preferred or higher.
Offers expire 06/27/16 and are available only to residential customers in Cox service areas. Prices exclude installation/activation fees, equipment charges, inside wiring fees, additional outlets, taxes, surcharges (including $3.00 video Broadcast Surcharge) and other fees. Actual speeds may vary. Access to fastest in-home WiFi based on Cox-recommended 802.11ac equipment, available for purchase at Cox Solutions Stores. Other conditions may apply. See Internet service details.