Cox Internet

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Cox Internet

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Reliable, fiber-based network

Affordable Internet options as low as $0/mo.1

Cox can deliver speeds faster than 5G providers'2

Easy access to over 3 million hotspots

Freedom to change your speed

24/7 customer service

Reliable, fiber-based network

Gig speeds available everywhere

Cox can deliver speeds faster than 5G providers'1

Affordable Internet options as low as $0/mo.2

Freedom to change your speed

24/7 customer service

Some exciting news is just around the corner. Sign up to get alerted about when we’re coming to your home.

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If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

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Your new address matched over 200 possible addresses. Rather than have you select from a large list, we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

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Your new address matched multiple addresses

If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

Your new address matched multiple addresses

Your new address matched over 200 possible addresses. Rather than have you select from a large list, we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

Your new address matched multiple addresses

If there is an option below, you may select from the drop down. Otherwise we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

Your new address matched multiple addresses

Your new address matched over 200 possible addresses. Rather than have you select from a large list, we recommend that you update the address and provide an apartment number.  We're sorry for any inconvenience.

Welcome valued Cox customer!


Cox Panoramic wifi

Maximum wifi coverage and performance with our all-in-one modem and router

Wall-to-wall wifi coverage throughout your home.

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Advanced Security included

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Reduced lag for gaming, streaming and more

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Your top internet plans

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Cox's broadband network can deliver speeds that are faster than 5G providers'

Based on Cox Gigablast download speeds of up to 1 Gbps compared to average download speeds delivered over a 5G connection. Individual results may vary.

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Our commitment to accessible internet

In partnership with the FCC’s Affordable Connectivity Program government program, qualifying households could now get up to $30/mo. towards Cox Internet and equipment. See terms.

Cox Internet FAQs - Your questions answered

Cox's broadband network can deliver speeds that are even faster than 5G providers'. Cox offers five different speeds as follows, starting with the fastest download speed: Cox Gigablast up to 1 Gbps (1,000 Mbps), Internet Ultimate up to 500 Mbps Internet Preferred up to 250 Mbps, and Internet Essential up to 100 Mbps.

The best way to choose the right internet speed for you is to find one that matches your needs and lifestyle. For example, if you generally go online to check email, pay bills or browse the internet, Cox’s Internet Essential plan with up to 100 Mbps would work for you. If you work from home and love streaming shows and movies…then we recommend Internet Preferred with up to 250 Mbps. And, if you’ll have a few people in your house working or streaming at the same time, level up to Internet Ultimate with up to 500 Mbps. For high-usage households with multiple users streaming, gaming and going online all at the same time…Cox Gigablast with up to 1 Gbps (1,000 Mbps) or 940 Mbps ensures fast, stable connections for all.

Cox Gigablast Internet is our gigabit internet product. Gigabit internet means that 1 billion bits of data is transferred through a fiber optic network in one second. Due to limitations of standard internet hardware, Cox Gigablast download speeds are up to 940 Mbps.

Yes, customers can rent a modem-router combo called the Panoramic Wifi Gateway from Cox. This device combines a DOCSIS 3.1 (3.0 for Internet Starter, Internet Essential and Internet Preferred) cable modem with a powerful 2-port gigabit wired router, dual band 802.11 A/G/N. New customers can choose to rent a Panoramic Wifi Gateway when checking out and existing customers can visit My Account on cox.com.

The Cox Panoramic Wifi Gateway is a next generation modem-router combination that delivers great coverage and comes with tools for managing in-home wifi networks. Panoramic Wifi also comes with Advanced Security for network protection, a mobile app for easy network management and Elite Gamer to reduce PC gaming lag.

5G stands for “fifth generation,” the most recent version of cellular/mobile technology. Although 5G is a mobile/cellular technology, it can also be used to deliver internet service to a residence. 5G home internet uses nearby cellular towers to send a signal to the modem/router in your home. The speed and reliability of that signal can be severely degraded by several factors, from how far it needs to travel to reach your home to objects that might stand in the way – think trees, buildings and even windows. In comparison, Cox’s reliable, fiber-based broadband network can deliver internet speeds that are even faster than 5G providers.1

 

Note: 5G is different than 5 Gpbs (5 gigabits per second, which is an Internet speed) and 5 GHz (a setting you might see on your wifi router).

 

1Based on Cox Gigablast download speeds of up to 1 Gbps compared to average download speeds delivered over a 5G connection. Individual results may vary. 

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Cox package plan FAQs - Your questions answered

Cox offers many different package plans that combine price, internet speed and included products. For example, some packages may include both internet and Cox Contour TV, but include different internet speeds or number of channels.

Yes, customers can make changes to their account by contacting the Cox Customer Care team. If customers want to downgrade services, it’s best to do so within 30 days of signing up for service. After 30 days, downgrades are still possible, but customers may lose promotional rates and an early termination fee if the package includes a term agreement. And, of course, customers may upgrade services at any time by logging into My Account.

A term agreement is the commitment between customers and Cox that guarantees special price savings with the promise of sticking together for a certain period of time. If, for any reason, you are not satisfied with your service within the first 30-days of service, we offer a hassle-free 30-day money-back guarantee. This means, if you cancel within your first 30 days, there will be no early termination fee (ETF). To do this, please call the Cox Customer Care team. After the first 30 days passes, there may be a charge to cancel before the term agreement ends. We know a term agreement isn't for everyone, so we also offer a month-to-month option without a term agreement for an additional $10/month during checkout. Whether you pick a plan with a term agreement or not, all services and plans are subject to Cox Residential Customer Term Agreement (including mandatory arbitration provisions), Acceptable Use Policy (including Cox’s right to terminate service for abuse of network), and other policies found at cox.com/policies.

Cox Contour TV is an enhanced viewing experience that delivers live TV, On Demand and access to popular streaming apps. Contour TV also comes equipped with a Voice Remote that allows you to pull up favorite shows and movies by using voice commands.

Cox Panoramic wifi

Maximum wifi coverage and performance with our all-in-one modem and router

Wall-to-wall wifi coverage throughout your home.

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Advanced Security included

Game swords crossed in blue green gradient

Reduced lag for gaming, streaming and more

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Why switch to Cox?

Circle icons with dollar sign in center - 30-day money-back guarantee†

30-day money-back guarantee

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24/7 technical support

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On-time guarantee or $20 off your next bill**

A note about pricing

Offers expire 09/26/22 and are available to residential customers in Cox service areas. Prices exclude taxes, surcharges, usage-based charges, certain equipment, and other fees or charges, which are subject to change. If your package includes internet, promotional period runs from first installation of Internet service, even if you change speeds. After promotional periods, regular rates apply. Pricing, packages, and policies are subject to change. Other restrictions may apply. "No annual contract" means no minimum term period requirement and no early termination fees. A credit check and/or deposit may be required. May not be combined with other offers or discounts. Advertised rate and taxes vary by service location. Not all services available everywhere.

*See 30-Day Money-Back Guarantee terms and conditions.

*30-day money-back guarantee

See 30-Day Money-Back Guarantee terms and conditions.

**About making changes to your plan

Additional services can be added at then-current regular rates. Rates and discounts subject to change when adjusting or removing services or equipment.

About data

All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. In your area, we don’t currently charge fees for exceeding data plans.

All Cox Internet plans include 1.25 TB (1280 GB) per month of data usage. Additional Data Plans can be added for an additional monthly charge. Excess usage is $10 per additional 50 GB block. Unused data does not roll over. For more details on data plans and data usage, see cox.com/dataspeedplans and cox.com/datausage.

About Cox TV

See Contour TV service details. See also Contour TV Purchased Content details. All streaming video usage counts towards Cox data plans.

Channel counts

Channel Counts do not include Standard Definition duplicates and include 50 channels of Music Choice.

About internet service

Use of a Cox-approved DOCSIS 3.0 or higher cable modem is required for internet service. (Gigablast and Ultimate service require 3.1). WiFi equipment meeting the 802.11ac standard is required for optimal wireless Ultimate and Gigablast performance. Internet delivered through Cox’s hybrid fiber-coax network. For current download/upload speeds for all Cox Internet tiers, visit the Speeds and Data Plans page. Uninterrupted or error-free internet service, or the speed of your service, is not guaranteed. Actual speeds may vary based on type of equipment used, environmental and structural conditions in your home, number of users and other factors. Maximum available speeds may vary depending on service area. For more information on Cox Internet, see Cox Internet Service Disclosures

About Advanced Security

Requires Technicolor CGM4141 or Arris TG1682 Panoramic Wifi Gateway; Panoramic Wifi customers with other models may click here to upgrade device at no additional cost.