Cox fiber network is coming to your neighborhood

Cox is bringing a new fiber-optic network to your neighborhood—and delivering a fast, reliable Internet experience along with it. As you work, learn and live at home, we’re working to meet your growing needs for technology and keep you connected to what matters most.

Our full line of services makes accessing the things you love even easier. You’ll get the flexibility to build and customize your package to match exactly what you need—and make any necessary updates after your purchase. Stay connected with:
 

• TV and streaming, so you never miss your favorite shows
  
  
• Internet with fast speeds for your entire home
  
  
• Home phone services that deliver strength and clarity
  

You may have noticed our teams starting construction in your neighborhood, which means Cox’s fiber network will be available in the coming months. We want you to know that any work on your property will be restored to as-good or better condition after we finish our work. Here is what to expect during construction:

• First, we identify where underground infrastructure and facilities like electric, gas, telephone, and cable lines are buried.  We also receive maps from the water utility where water lines are buried.  We use all of this information to help us avoid damaging critical utilities.
  
  
• Second, we deploy optical fiber lines and supporting equipment along the public right of way that will bring our services your homes.
  
  
• Third, upon signing up for Cox Internet/services, our installation technicians will deploy optical fiber lines and customer premise equipment from the street to the home.

As construction teams wrap up their work, you will have the opportunity to connect with a member of the Cox team to discuss options for connectivity in your home or use our online, self-service option. Once you’ve completed the purchase of your internet package and you’ve chosen an installation day and time convenient for you, here’s what you can expect:
 

• On the day of your installation, the Cox technician completing the work will call you to let you know they’re on the way.
  
  
• Upon arrival, your technician will review services to be installed and do a walk-through of your home with you to make the best recommendation on where to place the modem.
  
  
• Next, your technician will spend some time outside installing necessary equipment to bring fiber inside the home.
  
  
• Once the modem is up and running, your technician will show you how your new services work and do a final walkthrough to tidy up and provide you with information on how to contact our 24/7 tech support team for any follow up questions or concerns.