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Contour 1: Parental Controls

We make it easy for you to protect your kids from specific channels or programming with your Contour.

Important Information

Once you unlock a channel or program, ALL blocked channels and programs are unlocked until you:

Power receiver off, then on again


Manually turn Parental Controls back on:

  1. Select Settings
  2. Select Parental Controls
  3. Select Parental Locks
  4. Select On and enter PIN. After you enter your PIN, all blocks will be restored.

Helpful Hint:

You can also set up a Purchase PIN that will allow you to control access to On Demand℠ and Pay-Per-View. To set up a Purchase PIN, select Set Purchase PIN from the Parental Controls Menu. Previously set up PINs will remain the same. If you have not previously set up a PIN, there may be a default PIN of 0000.

See Contour TV service details. See also Contour TV Purchased Content details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. A subscription to any level of Cox Residential Internet service and Contour 2 is required. All streaming video usage counts towards Cox data plans. A Netflix streaming membership is required to access Netflix. Netflix is subject to the Netflix Terms of Use at www.netflix.com/TermsOfUse. YouTube is a registered trademark of Google LLC. A Prime membership or Prime Video subscription may be required in order to access certain content on Prime Video. Access to Prime Video is subject to the Prime Video Term of Use at www.amazon.com/videoterms. Amazon, Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
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