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Advanced TV: Parental Controls

Protecting your kids from specific channels or programming is easy with Advanced TV Parental Controls.

Helpful Hint:

Previously set up PINs will remain the same. If you have not previously set up a PIN, there may be a default PIN of 0000.

Access Parental Controls

Press to display Settings

Display more settings for all settings option


Image: Advanced TV Remote

Establishing your Parental Control PIN

Highlight Parental Controls

Highlight Change PIN

  1. Enter your previously set-up PIN, default PIN is 0000.
  2. Set up new PIN. You will enter 4-digit PIN twice.


Display Initial PIN Setup

  1. Display status list.
  2. Display Locking Status Options.
  3. Highlight Change PIN.
  4. Push Select.
  5. Push A and set up a PIN. You will enter 4-digit PIN twice.

Important Information

  1. Once you unlock a channel or program, ALL blocked channels and programs are unlocked until you:
  2. Power receiver off, then on again
  1. Manually turn Parental Controls back on:
  2. Select Settings.
  3. Select Turn on Parental Controls.
  4. Enter PIN. After you enter your PIN, all blocks will be restored.
Image: Important Information

Customize Parental Control Settings

Depending on box type, you may need to do these steps first:

  • Display more settings for all settings options
  • Highlight Parental Controls
  • Display status list
  • Highlight a category such as Locked Channels or Locked Ratings
  • Display category options
  • Highlight an option
  • Select the option to lock or unlock

Activate Parental Control Settings

  • Display Settings
  • Highlight Active Parental Controls
  • Press Select and enter your PIN
  • Accept a confirmation

Customize Parental Control Settings

  • Display Settings
  • Display more settings for all settings options
  • Highlight Purchasing
  • Display status/option list


  • Select Locking Status
  • Highlight Enable
  • Select Enable and enter your PIN Depending on box type: SELECT or ^ to accept confirmation


  • Display Locking Status Options
  • Highlight On
  • Set up a PIN, Enter 4-digit PIN number twice Depending on box type: SELECT or ^ to accept confirmation
See Contour TV service details. See also Contour TV Purchased Content details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. A subscription to any level of Cox Residential Internet service and Contour 2 is required. All streaming video usage counts towards Cox data plans. A Netflix streaming membership is required to access Netflix. Netflix is subject to the Netflix Terms of Use at www.netflix.com/TermsOfUse. YouTube is a registered trademark of Google LLC. A Prime membership or Prime Video subscription may be required in order to access certain content on Prime Video. Access to Prime Video is subject to the Prime Video Term of Use at www.amazon.com/videoterms. Amazon, Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
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