• Shopping Cart
  • Contact Us
  • Select a Location
    Close Location Selection

    Current Location:

    Let us know the location you'd like to browse.

    Select a Location
  • View Cart

Cox Digital Telephone Overview

Cox Digital Telephone® provides crystal-clear, reliable calling and over ten of the top phone features. All Cox Digital Telephone customers can enjoy unlimited local calling and have peace of mind with e911, which allows emergency responders to pinpoint your exact location when you dial 911.

Cox Digital Telephone Essential includes:

Note: not available for new orders. Existing Cox Digital Telephone Essential customers can continue to enjoy this service.
Image: Unlimited Local Calling

Unlimited Local Calling

Unlimited calls to locations in your local calling area

Image: E911


Automatically send your address and phone number to emergency personnel during a 911 call

Image: Caller ID

Caller ID

See the name and number of the person calling you

Image: Caller Waiting ID

Caller Waiting ID

See the name and number of the person calling you when you’re on another call.

Image: Busy Line Redial

Busy Line Redial

When the number you call is busy, you can continue to attempt to connect for up to 30 minutes. A special callback ring alerts you if the line becomes free.

Cox Digital Telephone Premier includes everything above, plus advanced features like:

Image: Unlimited Calling

Unlimited Calling

Unlimited call to the U.S., Canada, and home phones in Mexico

Image: Voice Mail and Readable Voice Mail

Voice Mail and
Readable Voice Mail

Callers are able to leave a home voice mail message when you miss their call, and you can see a written transcript.

Image: Call Forwarding

Call Forwarding

Forward calls to another number, including options for No Answer, Busy, and Selective Calls.

Image: Call Return

Call Return

Easily call the phone number of the last incoming call.

Image: Three-Way Calling

Three-Way Calling

Talk with two different people at the same time.

Image: Selective Call Acceptance<br>and Rejection

Selective Call Acceptance
and Rejection

Designate up to 30 phone numbers to accept or reject, including an option to reject anonymous calls.

Take control of your phone features with helpful guides and troubleshooting information. Learn more about Voice Mail & Call Settings:

Voice Mail Call Settings

Long Distance Calling

No matter which plan you’re on, you’re able to include one of several great Long Distance Plans. Choose between Per Minute or Unlimited Long Distance calling to US and Canada, the Extended International Plan with unlimited calling to over 30 countries, or Simply Worldwide with low long-distance rates to over 230 countries. Only make a few US calls? Try Simply 5, with nationwide long distance at $0.05/minute.

View Plan & Rates

Managing your Phone Service

You can easily manage your home phone service and features both at home and on-the-go with Voice Tools on cox.com and with the Cox Connect mobile app:

With Voice Tools, you can:

  • Turn on Readable Voice Mail to transcribe and forward messages to up to 5 email addresses.
  • Access, play and save Voice Mail messages from any web-enabled computer.
  • Turn on/off Call Waiting, Call Forwarding and Do Not Disturb.
  • Reset your Voice Mail password and change your greeting.
  • Check your call history.
  • Turn off Voice Mail.
Sign in to Voice Tools
Image: Voice Tools

With Cox Connect, you can:

  • View the inbound and outbound call history for each phone line on the account. Plus, easily call the numbers back or send a message (mobile provider voice and data rates may apply).
  • Listen to voice mails and read the written transcription for each line.
  • Adjust phone settings like enabling/disabling voice mail, enabling/disabling call waiting, and configuring call forwarding for each line.
Image: Voice Tools Mobile

Download the Cox Connect mobile app:

Note: Use your My Account login to sign into the app. Don't have one? Register now ›
See Cox Digital Telephone service details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. See also the Annual Customer Notices. See important Cox Digital Telephone Power Outage usage information. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
Modal Id: content-cox-residential-corporate-pages-modals-phone-service-details
Modal Id: content-cox-residential-corporate-pages-modals-long-distance-calling-country-details