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Enhanced 911 (e911)

E911 is the enhanced version of 911 services which automatically sends your home address and phone number to emergency personnel during a 911 call. This service is included with all Cox Digital Telephone plans free of charge and is enabled when your service is installed.

A Secure Call for Help

In emergencies, time is precious. Even giving the 911 operator your home address can waste valuable time. And while cellphones possess incredible versatility, they're not always the most reliable help in an emergency.

That’s where Cox Digital Telephone comes in. Your landline can remain a trusted asset in times of trouble.

Consider that in an emergency, Cox Digital Telephone:

  • Automatically sends your home address to emergency responders who rapidly can pinpoint your location. (Ideal if your child can't remember your home address.)
  • Is most likely in the same place.
  • Doesn't rely on signal strength.
  • Remains operational when increased cell traffic results in calls not getting through.
  • Is the one number that's always home.

Plus, a Cox Digital Telephone eMTA with a battery installed provides up to twenty-four hours of standby service or up to twelve hours of talk time using a corded telephone connected directly to the telephone modem's working jack. Read important information about the use of your Cox Digital Telephone service during a power outage.

If you already have Cox Digital Telephone, rest easy. You've got a secure line to help. If not, consider it an added safety measure.

See Cox Digital Telephone service details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. See also the Annual Customer Notices. See important Cox Digital Telephone Power Outage usage information. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.
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