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WiFi

Stream movies, music, and more from your tablet, laptop, or smartphone with super-fast in-home WiFi. Plus, get free access to over 500,000 WiFi Hotspots nationwide.

In-Home WiFi Tips

With in-home WiFi, everyone in your family can connect wirelessly from anywhere in your home simultaneously. And connecting your smartphone to your Cox in-home WiFi can cut down on cell phone data usage.


Ensure your in-home WiFi operates at peak performance with these tips:

  1. Use a dual-band capacity (2.4GHz/5GHz) WiFi modem/router. Connect to the 5GHz network for faster speeds and less congestion. Use the 2.4GHz network when you're far away from the router or if your device doesn't support 5GHz.
  2. Install your WiFi modem/router in a central location (preferably elevated) in your home to maximize wireless coverage.
  3. Avoid placing your modem against a wall, near metal objects, or near cordless phones, baby monitors, microwaves, or Bluetooth appliances.
  4. Make sure your equipment isn't outdated—your router should be running on the 802.11ac standard.
  5. Set up a wireless range extender to cover a larger area and eliminate any dead zones. Learn more about extenders with Panoramic WiFi.

Use the Data Usage Meter to check your household’s total monthly and historical Internet data usage at any time.

See your data usage

Securing Your WiFi

Follow these simple tips to be sure your WiFi is secure from hackers and pesky neighbors alike trying accessing your network.

  1. Every router comes with a generic username and password, so be sure to change both to something unique to you if you haven't already.
  2. Create (and remember!) a strong WiFi password with a combination of upper and lower case letters, numbers and special characters.
  3. Protect your Internet usage on up to 5 devices with Cox Security Suite Plus—included at no additional cost with all Cox Internet plans.
  4. Enable WiFi encryption by adjusting your modem/router security settings to WPA2-PSK (AES).
  5. If your router supports it, create a Guest Network for friends and family to access your Internet connection without knowing your primary WiFi password. Guest Networks limit what information inside your home network your guests can see.

Cox Internet customers who are renting or who have purchased select gateway modems from Cox have free access to My WiFi, a tool that lets you see your Internet connection status, manage network settings (name, password, security), and see all connected devices and their signal strength.

Learn about My WiFi

Tip: Your Equipment Matters

It’s important to make sure you have the right equipment for the fastest speed and best performance. Outdate equipment could be limiting the speeds you achieve. Visit the Internet Equipment page to learn about Internet equipment types. Plus, discover Panoramic WiFi, Cox's innovative new high speed Internet equipment designed to offer fast speeds and wall-to-wall coverage without dead zones.

Learn about Internet Equipment

Stay Connected On the Go with WiFi Hotspots

Enjoy free, unlimited access to the nation’s largest WiFi hotspot network with with Cox Internet Preferred, Premier, Ultimate, and Gigablast. Connect your smartphone, tablet and laptop at over 500,000 WiFi Hotspots in cities like New York City, Los Angeles, Chicago, San Francisco, Phoenix, Las Vegas and San Diego. Easily find a hotspot using Cox's WiFi Hotspot map and instantly connect free of charge with your My Account login.

Explore WiFi Hotspots

 

Internet service details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.

All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer's specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.
 
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