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WiFi Support

WiFi Network Setup

Setting up a home network can sound intimidating, but you can do it! Get started with these quick links:

Cox WiFi Enabled Modems

Brand
Model
My WiFi Enabled?

Arris / Motorola

TG2472 (Premium WiFi Modem, Dual Band WiFi)

Yes

Cisco

DPC3825 (Single Band WiFi)

Yes

Netgear

CG3000D (Single Band WiFi)

Coming Soon

Netgear

CG3000Dv2 (Single Band WiFi)

Coming Soon

Netgear

CG4500BD (Dual Band WiFi)

Coming Soon

Netgear

C6300BD (Dual Band WiFi)

Coming Soon

Ubee

DDW365 (Single Band WiFi)

Yes

Ubee

DDW366 (Dual Band WiFi)

Yes

Manage Network

In today's wireless world, it is important to know how to optimize your in-home WiFi Settings to protect your network.

Image: Manage Modem Settings

Troubleshoot My Wireless Network

Your wireless network should add convenience, not headaches. Here’s a list of common issues and solutions that can help you troubleshoot problems and optimize your WiFi experience.

Internet service details. See important information in the Residential Customer Service Agreement for full coverage details. See Annual Notice information for related information and your privacy rights as a Cox customer. For all Cox Communication policies regarding our services and business practices visit www.cox.com/aboutus/policies.html.

All Cox Internet plans include 1 TB (1024 GB) per month of data usage. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. Data usage in excess of plan may result in a $10 charge for up to 50 GB of additional data and for each additional 50 GB block, except for Unlimited Data Plan subscribers. Unused data does not roll over. See also Speeds and Data Plans Information for High Speed Internet Service in your area for details. See cox.com/datausage for complete data usage details. Prices, and/or when applicable, contracts, may differ from those presented here as a result of existing customer pricing, customer's specific service address, and/or contract related updates. Installation fees may apply. Other restrictions may apply.
 
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